Account Manager - Boston & NYC

Symmetrio is partnering with a leading medical technology company to identify an Account Manager responsible from NYC to Boston. This is an excellent opportunity for a motivated healthcare sales professional to join a growing commercial organization and represent a sophisticated portfolio of medical technology, software solutions, and services.

The Account Manager will own the commercial performance of assigned accounts, develop strong customer relationships, build and advance a healthy pipeline, support competitive conversions, and expand market share across the territory.

Working closely with Strategic Account Directors, Sales Specialists, Service teams, and other internal partners, you will guide opportunities from qualification through commercial negotiation and close. This role is well suited for someone who enjoys complex healthcare sales, has a strong customer orientation, and wants the opportunity to grow within a sophisticated medical technology organization.

Key Responsibilities

• Own assigned order and revenue targets while supporting a profitable mix of products and services.
• Develop account-specific technology and capital replacement plans aligned with customer priorities and budgeting cycles.
• Lead opportunity strategy from qualification through proposal, commercial negotiation, and closure.
• Develop competitive conversion and new-account strategies to expand market presence and share.
• Build trusted relationships with existing and prospective customers through outreach, meetings, presentations, demonstrations, and site visits.
• Identify customer needs and opportunities for upgrades, service contracts, software solutions, and new products.
• Generate leads through consistent prospecting, whitespace analysis, cold calling, and business development activities.
• Partner with strategic account leaders, sales specialists, and other team members on complex opportunities.
• Prepare quotations, proposals, and supporting sales documentation.
• Maintain accurate customer, opportunity, pipeline, and forecast information within CRM systems.
• Contribute to forecasting, pipeline reviews, account planning, and customer success activities.
• Coordinate with Service, Marketing, Product Management, Finance, and Contract Administration to support customers throughout the sales and implementation lifecycle.
• Maintain strong retention across the installed base and address customer concerns through appropriate internal channels.
• Represent the company at customer meetings, conferences, trade shows, and other industry events.

Requirements

• Bachelor’s degree in Business, Marketing, Healthcare Administration, Life Sciences, or a related field preferred.
• 2–5 years of successful B2B sales or account management experience, ideally selling medical capital equipment, software, or complex healthcare technology.
• Experience selling to hospitals, health systems, or other complex healthcare organizations.
• Demonstrated ability to develop relationships, generate pipeline, and manage opportunities through a complex sales cycle.
• Strong communication, presentation, and commercial negotiation skills.
• Ability to establish credibility with both clinical and executive-level customers.
• Strong organizational and time-management skills.
• Ability to work independently while collaborating effectively within a matrix organization.
• Proficiency with CRM systems and Microsoft Office.
• Demonstrated initiative, accountability, adaptability, and willingness to learn.
• Ability to travel approximately 50% throughout Indiana, Michigan, and Ohio.
• Preferred Experience
• Medical device or healthcare industry experience.
• Experience in oncology, radiation therapy, healthcare IT, medical imaging, or hospital environments.
• Capital equipment sales experience.
• Familiarity with healthcare software and information systems.
• Experience navigating hospital capital budgeting and procurement processes.