InfoSec GRC Manager (Hybrid)

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Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. We are a people-first company and t his core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve.

People – and the love their actions inspire – are what drive us. We’re not only proud of the love we inspire outside our walls, we’re especially proud of the diversity, inclusion and equity we’re inspiring inside. There are dynamic career paths awaiting you – rewarding opportunities to impact the lives of others and inspire love. Join us!

InfoSec GRC Manager

Location: Akron, OH (Hybrid)

POSITION SUMMARY :

The Information Security GRC Manager is responsible for leading the organization’s governance, risk management, and compliance initiatives related to information security. This role ensures that security policies, standards, and controls align with regulatory requirements and business objectives, while effectively managing risk across the enterprise.

RESPONSIBILITIES:

• Plan and execute compliance readiness, and certification assessments (e.g., SOX, PCI-DSS, NIST CSF, ISO 27001)
• Serve as the primary point of contact for external assessors and auditors
• Ensure ongoing compliance with applicable regulatory and contractual requirements
• Coordinate internal and external audits, including SOX-related security controls where applicable
• Lead enterprise risk assessments, including identification, analysis, prioritization, and mitigation of security risks
• Define and monitor Key Risk Indicators (KRIs) and Key Performance Indicators (KPIs)
• Drive risk-based decision-making across security and business stakeholders
• Track remediation activities, ensuring timely closure and proper documentation
• Drive continuous improvement of control effectiveness and assurance processes
• Partner with IT, Legal, Privacy, and business teams to embed security and compliance into operations
• Provide regular reporting on risk posture, compliance status, and program maturity to senior leadership
• Maintain and evolve security policies, standards, procedures, and risk methodologies
• Develop, maintain, and continuously enhance the enterprise information security governance framework
• Develop and deliver security awareness programs related to risk and compliance
• Promote a strong culture of security and accountability across the organization
• POSITION QUALIFICATIONS : Bachelor’s degree in Information Security, Cybersecurity, Computer Science, Business, or related field
• 10+ years of experience in information security, IT risk, or compliance, with 2–3+ years in GRC-focused role
• Strong knowledge of industry frameworks and standards (e.g. NIST, ISO 27001, COBIT)
• Proven experience managing assessments and working with external regulators and assessors
• Demonstrated ability to manage multiple concurrent initiatives and remediation efforts
• Preferred Certifications: Experience implementing and maturing cybersecurity compliance programs
• Relevant certifications (e.g., CISSP, CISM, CRISC, CISA)
• Experience with SOX and PCI ITGC controls and audit coordination
• Familiarity with GRC tools (e.g., Optro (AuditBoard), ServiceNow GRC, OneTrust)
• Key Skills: Audit management and coordination
• Risk assessment and mitigation
• Regulatory compliance management
• Cross-functional collaboration
• Leadership and team management
• Strong written and verbal communication