Director, Time and Attendance

About the Position

The Golden State Warriors and Chase Center are looking for a highly motivated and organized professional to oversee the scheduling and payroll functions for the Business Operations department. In this strategic leadership role, you will lead the unified Time & Attendance team across both Front of House Operations (FOH) and Back of House Operations (BOH). A firm understanding of union rules is imperative, as you will act as the department’s subject matter expert on complex Collective Bargaining Agreements (CBAs).

This position reports to the Vice President, Front of House.

Come share your expertise while learning more about this growing sports and entertainment organization that values your initiative and dedication!

This is a full-time position based onsite in San Francisco, CA.

Key Responsibilities

• Lead strategic scheduling across BOH & FOH departments to optimize labor utilization and ensure organizational compliance
• Act as the CBA subject matter expert, interpreting complex union work rules to guide the department's labor strategies and policies
• Initiate high-level attendance performance management (i.e., final warnings through termination level disciplinary action) in conjunction with People Operations and respective department heads
• Identify labor and employee attendance trends alongside department heads and People Operations to proactively address operational risks
• Address payroll and attendance-level grievances, serving as the primary point of contact for employee concerns or union claims
• Ensure departmental compliance to union contracts, as well as local, state and federal regulations
• Foster cross-training and professional development within the Time & Attendance team to eliminate coverage gaps
• Partner with Finance and People Operations teams to ensure accuracy of payroll data, transfers, rate changes, and terminations
• Other duties as assigned
• Required Experience & Skills
• Bachelor's degree or equivalent work experience
• 7+ years of experience in workforce management, human resources, or payroll, with significant experience in a strategic leadership or director-level capacity
• Prior experience in a unionized environment with familiarity of union contracts and state and federal regulations
• Proficiency in Microsoft Office Suite/Google Workspace; experience with payroll processing, scheduling and attendance software
• Ability to work with and maintain highly confidential information
• Excellent written and verbal communication, customer service and resolution skills
• Ability to build positive relationships with clients and peers at all levels within the organization
• Time Commitment
• Flexible work schedule with the ability to work extended hours including nights, weekends, and holidays as needed