Concierge

About Us

Overview

Now is the time to join our team!

At

Brightview Senior Living

, we believe in creating Vibrant Living experiences for residents by embracing a genuine commitment to STARS

– our core values of Service, Teamwork, Action, Reputation, and Success.  We are currently in need of a Concierge to help us open our newest NY community, Brightview Greenburgh!  Brightview Greenburgh will provide high-end, senior independent living, assisted living, and memory care options for our new residents.

Responsibilities

• In this role, you will have the unique opportunity to assist our Sales team with our marketing efforts and to support the team in its entirety from an administrative perspective.
• First impressions are vitally important and you will get to engage callers and guests as you receive inquiries about Brightview Greenburgh and vibrantly promote all that Brightview has to offer in terms of programming, dining services, care and safety.
• Be the go-to person for details as you assist the Sales team with event planning and marketing from making reservations to coordinating logistics.
• Order / go to purchase items we may need for various marketing purposes.
• Make follow-up calls to prospective residents and/or families to nurture the relationships we’re building.
• Ensure that marketing materials such as brochures are up to date and readily available.
• Help maintain our sales database so that information is updated timely and accurately.
• Use your creativity to select items and build beautiful and personalized welcome baskets and personalized gifts!
• Help ensure that our welcome center and model apartments are well maintained and ready to show at all times.
• Assist the Business Office Director and Recruiting Specialist with the interview process.
• Assist the Business Office Director to ensure that all files remain within compliance.
• Assist the Business Office Director with ordering and maintaining an adequate inventory of office and community supplies.
• Consistently and genuinely demonstrate the STARS principles of Service, Teamwork, Action, Reputation and Success in all activities and interactions.

Qualifications

• In order to qualify, you must have knowledge of office equipment and basic computer skills, and the ability to manage multiple priorities.  The ideal candidate will also have:
• Associate degree and a minimum of two years of experience in either a Sales or Administrative capacity that involved significant amount of working with internal and external customers.
• Self- motivated to take on new challenges and determine solutions.
• The ability to quickly connect with people of varying demographics, backgrounds and experiences.
• Strong customer service skills with demonstrated experience in building relationships.
• Excellent written and verbal communication skills.
• Exceptional computer skills and the ability to quickly master new applications.
• Strong organizational skills with the ability to manage multiple priorities.
• Strong attention to detail.
• Positive attitude, enthusiasm and energy.
• Ability and desire to be a team player.
• Why work at Brightview?
• Discover the Brightview Senior Living Difference!
• 1. Dedicated to Excellence: We lead the industry with a passion for delivering top-notch services and groundbreaking care.
• 2. Embracing Community: Join a supportive and inclusive environment that prioritizes your professional growth, development and advancement.
• 3. Impactful Work: Make a meaningful difference in the lives of our seniors, contributing to their joy and well-being every day.
• 4. Comprehensive Benefits: Enjoy competitive salaries, health, vision and dental insurance options, retirement plans, tuition reimbursement, employee assistance programs and many more benefits that prioritize your well-being.
• 5. A Place to Flourish: Embrace diversity, foster innovation, and access the tools and resources for personal and professional growth. Join our vibrant team at Brightview Senior Living and be valued as an integral part of our community.
• Equal Opportunity Employer
• At Brightview, we believe that diversity of thought, experience, perspective, and backgrounds makes us stronger. We welcome and celebrate all that makes us unique and we choose not to discriminate on the basis of race, color, creed, religion, sex, pregnancy, age, marital status, national origin, citizenship status, military status, physical or mental disability, sexual orientation, genetic information or any other characteristic protected by law or not related to the specific requirements of a particular role. We are, by choice and without question, an equal opportunity employer.
• For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Responsibilities

• In this role, you will have the unique opportunity to assist our Sales team with our marketing efforts and to support the team in its entirety from an administrative perspective.
• First impressions are vitally important and you will get to engage callers and guests as you receive inquiries about Brightview Greenburgh and vibrantly promote all that Brightview has to offer in terms of programming, dining services, care and safety.
• Be the go-to person for details as you assist the Sales team with event planning and marketing from making reservations to coordinating logistics.
• Order / go to purchase items we may need for various marketing purposes.
• Make follow-up calls to prospective residents and/or families to nurture the relationships we’re building.
• Ensure that marketing materials such as brochures are up to date and readily available.
• Help maintain our sales database so that information is updated timely and accurately.
• Use your creativity to select items and build beautiful and personalized welcome baskets and personalized gifts!
• Help ensure that our welcome center and model apartments are well maintained and ready to show at all times.
• Assist the Business Office Director and Recruiting Specialist with the interview process.
• Assist the Business Office Director to ensure that all files remain within compliance.
• Assist the Business Office Director with ordering and maintaining an adequate inventory of office and community supplies.
• Consistently and genuinely demonstrate the STARS principles of Service, Teamwork, Action, Reputation and Success in all activities and interactions.

Qualifications

• In order to qualify, you must have knowledge of office equipment and basic computer skills, and the ability to manage multiple priorities.  The ideal candidate will also have:
• Associate degree and a minimum of two years of experience in either a Sales or Administrative capacity that involved significant amount of working with internal and external customers.
• Self- motivated to take on new challenges and determine solutions.
• The ability to quickly connect with people of varying demographics, backgrounds and experiences.
• Strong customer service skills with demonstrated experience in building relationships.
• Excellent written and verbal communication skills.
• Exceptional computer skills and the ability to quickly master new applications.
• Strong organizational skills with the ability to manage multiple priorities.
• Strong attention to detail.
• Positive attitude, enthusiasm and energy.
• Ability and desire to be a team player.