RFP Administrator

Keeper is hiring an execution-oriented RFP Administrator. This can be a 100% remote position from select locations, with an opportunity to work a hybrid schedule for candidates based in the Chicago, IL metro area.

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 23 languages and sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and play a critical role in supporting enterprise growth through strategic proposal development.

About Keeper

Keeper Security is one of the fastest-growing cybersecurity software companies that protects thousands of organizations and millions of people in over 150 countries. Keeper is a pioneer of zero-knowledge and zero-trust security built for any IT environment. Its core offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects all users, devices and infrastructure from cyber attacks.

Recognized for its innovation in the Gartner Magic Quadrant for Privileged Access Management (PAM), Keeper secures passwords and passkeys, infrastructure secrets, remote connections and endpoints with role-based enforcement policies, least privilege and just-in-time access. Learn why Keeper is trusted by leading organizations to defend against modern adversaries at

KeeperSecurity.com.

About the Role

As an RFP Administrator, you will own the coordination, development, and submission of high-quality RFP, RFI, and security questionnaire responses. You will work closely with Sales, Customer Success, Product, Legal, Security, and Marketing teams to gather technical and business information, ensuring responses are accurate, compelling, and aligned with Keeper’s value proposition.

This role is ideal for a detail-oriented, process-driven professional who thrives in fast-paced SaaS or cybersecurity environments and enjoys turning complex technical information into clear, persuasive proposals.

Responsibilities

• Own the end-to-end RFP/RFI response process, from intake and qualification to final submission
• Review RFP/bid requirements and manage fulfillment of all requirements to ensure compliance and responsiveness
• Manage timelines, coordinate cross-functional contributors, and ensure on-time delivery of high-quality proposals
• Draft, edit, and tailor compelling responses that clearly articulate Keeper’s value proposition, differentiators, and technical capabilities
• Maintain and continuously improve a centralized RFP content library, including reusable boilerplate and approved responses
• Partner with Sales and Account Teams to align proposals with customer requirements and strategic deal objectives
• Collaborate with Product, Engineering, Security, and Legal teams to gather accurate and compliant technical and contractual information
• Manage and respond to customer security questionnaires and due diligence requests
• Ensure proposals comply with formatting, legal, and regulatory requirements
• Identify opportunities to improve response efficiency, quality, and win rates through process optimization
• Track and report on RFP metrics, including submission volume, turnaround time, and win/loss insights
• Support strategic enterprise opportunities with customized executive summaries and value narratives
• Contribute to the continuous improvement of Keeper’s proposal management processes and tools

Requirements

• 3+ years of experience in proposal writing, RFP management, bid coordination, or related roles (preferably in SaaS or cybersecurity)
• Strong writing, editing, and proofreading skills with exceptional attention to detail
• Experience responding to enterprise-level RFPs and security questionnaires
• Ability to translate technical concepts into clear, business-friendly language
• Proven ability to manage multiple deadlines in a fast-paced environment
• Strong project management and organizational skills
• Experience working cross-functionally with Sales, Product, Legal, and Security teams
• Proficiency with Salesforce.com and/or proposal management tools preferred
• Familiarity with cybersecurity, IAM, SaaS, or enterprise software is strongly preferred
• Undergraduate degree preferred (BA/BS in Communications, English, Business, or related field)
• State and/or Federal RFP process experience is highly beneficial

Third Parties:

Service providers who assist with:

• Applicant tracking, recruitment systems and assessment providers
• Background verification vendors (post offer)
• Recruitment agencies (where applicable)
• Tools to support communication, collaboration and to securely store your data

Keeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place.

5.

International Transfers

Your data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws.

6.

Security

We implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards.

7.

Retention

We keep your data for 24 months from your last application activity, then delete or anonymize it.

Exceptions:

You opt into our talent database for further retention by providing consent (extended retention)

You're hired (transfers to employee records)

8.

Your Rights

You have the following rights and can contact us at the email below to exercise them:

• Access, correct, or delete your data, subject to applicable law and retention requirements
• Object to or restrict processing
• Withdraw consent (where applicable)
• Request data portability
• Lodge a complaint with your data protection authority
• If you become an employee, your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law.
• When you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights.
• 9.
• Automated Decisions
• Keeper does not make hiring decisions using solely automated processing.
• 10.
• Contact
• Candidates can send privacy questions to: privacy@keepersecurity.com