Program Manager

Job Description:

• Program Manager, Permanent Supportive Housing (PSH)
• Location: Columbus, Ohio
• Division: Affordable Housing - PSH
• Reports to: Clinical Director
• Full time 40 hours a week

Lead. Inspire. Transform Lives.

National Church Residences is seeking a Program Manager, Permanent Supportive Housing (PSH) to oversee the daily operations of supportive housing programs serving individuals and families experiencing chronic homelessness. This leadership role ensures high-quality, person-centered services while promoting housing stability, regulatory compliance, and positive resident outcomes.

What You'll Do

• Lead and supervise PSH staff through coaching, performance management, and professional development.
• Oversee daily program operations and ensure compliance with HUD, CoC, and organizational standards.
• Monitor program performance, documentation, occupancy, and housing stability outcomes.
• Partner with Property Management to support lease compliance, resident engagement, eviction prevention, and successful tenancy.
• Build strong relationships with healthcare providers, behavioral health partners, and community agencies.
• Promote Housing First, Trauma-Informed Care, and Harm Reduction best practices.

What You'll Bring

• Bachelor's degree in Social Work, Human Services, Psychology, Public Health, or a related field (Master's preferred).
• 3–5 years of experience in supportive housing, homeless services, behavioral health, case management, or related social services.
• Supervisory or leadership experience preferred.
• Knowledge of HUD regulations, HMIS, Housing First, and supportive housing best practices preferred.
• Strong leadership, communication, crisis intervention, and problem-solving skills.
• Why Join National Church Residences?
• At National Church Residences, you'll make a meaningful impact by helping individuals and families achieve long-term housing stability while leading a dedicated team committed to compassionate, person-centered care.
• Travel: Up to 50%
• In return, National Church Residences offers an excellent total reward package that includes:
• Medical & Rx –   3 plan options to fit your budget; choose from coverage offered through a Nationwide network for you and your family.
• Complimented with a  Healthcare Flexible Spending   Account or Employer   funded Health Savings Account.
• Includes  Fertility & Family Building Support, Weight Management, and Chronic Condition Support.
• Parental Leave paid at 100%  for four weeks.
• Coverage begins first of the month following your date of hire!
• Dental & Vision  coverage for you and your family with Nationwide providers.
• Company provided Life & ADD  insurance and  Disability  coverage.
• Voluntary benefits  such as  Life & ADD  for you and your family,  Accident   Insurance, Hospital   Indemnity, Critical   Illness, and Pet Coverage.
• Flexible Spending   Accounts for Dependent Care (with company match) and Transportation & Parking .
• Well-being Programs  including an enhanced EAP with  mental health and work-life   support, tobacco   cessation, and Well-Being Your Way  which offers up to  $1000/year in rewards & reimbursements!
• 3-4-5 Retirement Program  offering  immediate company funding at 3%, increasing up to 5% over time and an  additional  company match up to 5%  when you contribute your own funds!
• Reimbursement for Tuition expenses.
• Paid Time Off   (PTO) and 9 paid Holidays.
• *Programs vary depending on Full Time, Part Time or Contingent Status.
• Apply today and help create stronger communities through supportive housing.
• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.