Housing Stabilization Specialist Lead

Job Description:

Division: Affordable Housing – Permanent Supportive Housing (PSH)

Status: Exempt

• Reports to: Director of Supportive Services
• Supervises: Housing Stabilization Specialists
• Travel: Up to 50%

About the Role

The Housing Stabilization Supervisor provides leadership and oversight of National Church Residences’ PSH Housing Stabilization Program. This role supervises Housing Stabilization Specialists and ensures residents receive high-quality, person-centered services that promote housing retention, successful tenancy, and long-term stability.

Key Responsibilities

• Supervise, coach, mentor, and develop Housing Stabilization Specialists.
• Monitor caseloads, documentation, service quality, and resident outcomes.
• Oversee housing stabilization and eviction-prevention efforts.
• Guide staff in addressing complex tenancy concerns, lease compliance, and housing barriers.
• Support Housing Retention Plans, home visits, wellness checks, and resident engagement.
• Partner with Property Management, Case Management, Clinical Services, and community providers.
• Monitor program performance, housing retention, and compliance metrics.
• Support quality improvement, program development, audits, and grant reporting.
• Ensure compliance with HUD, HIPAA, Housing First principles, and applicable regulations.

Qualifications

• Associate’s degree in Human Services or a related field.
• At least 3 years of relevant experience in PSH, homelessness services, affordable housing, behavioral health, case management, housing stabilization, or a related field.
• At least 1 year of supervisory or team leadership experience .
• Experience collaborating with Property Management and interdisciplinary teams.
• Knowledge of Housing First, trauma-informed care, conflict resolution, eviction prevention, and housing retention.
• Strong leadership, communication, organizational, and problem-solving skills.
• Valid driver’s license. Chemical Dependency licensure preferred.
• In return, National Church Residences offers an excellent total reward package that includes:
• Medical & Rx  – 3 plan options to fit your budget; choose from coverage offered through a Nationwide network for you and your family
• Complimented with a  Healthcare Flexible Spending Account  or  Employer funded Health Savings Account
• Includes  Fertility & Family Building Support ,  Weight Management , and  Chronic Condition Support
• Parental Leave paid at 100%  for four weeks
• Coverage begins first of the month following your date of hire!
• Dental  &  Vision  coverage for you and your family with Nationwide providers
• Company provided   Life & ADD  insurance and  Disability  coverage
• Voluntary benefits  such as  Life & ADD  for you and your family,  Accident Insurance ,  Hospital Indemnity ,  Critical Illness , and  Pet Coverage
• Flexible Spending Accounts  for Dependent Care (with company match) and Transportation & Parking
• Well-being Programs  including an enhanced EAP with  mental health and work-life support ,  tobacco cessation , and  Well-Being Your Way  which offers up to  $1000/year in rewards & reimbursements !
• 3-4-5 Retirement Program  offering  immediate company funding at 3%, increasing up to 5% over time  and an  additional  company match up to 5%  when you contribute your own funds!
• Reimbursement for Tuition expenses
• Paid Time Off ( PTO ) and  9 paid Holidays
• *Programs vary depending on Full Time, Part Time or Contingent Status
• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.