UNIQLO Retail Sales Associate (Part Time) - Menlo Park

Salary :   $16.50-17.50   / hour

Position Overview:

Reporting to the Store Manager, the   Sales Associate  are   the customer service specialist of the store. They are responsible   to exceed   customer expectations by listening to customer needs, finding products that meet their needs, providing   in depth   product information about the goods they are interested   in   and closing the sale.

Key Responsibilities:

• Meet and exceed sales goals.
• Maintain brand and operational standards (visual, cleanliness, etc.)
• Pro-actively   manage customer needs and exceed expectations by   utilizing   the U.N.I.Q.L.O. service standard, following the Uniqlo Fundamental Principles and saying the 6 standard phrases.
• Be knowledgeable of fitting room standards and   assist   when needed.
• Act as cashier when required by following cashier protocol.
• Process shipment and ensure all merchandise is represented on the floor in full size runs.
• Assist   management to   identify   and resolve issues in the store.
• Provide product and brand knowledge to customers.
• Follow all company policy and procedures & notify management of any infractions.
• Assist   with special   projects as   assigned by management.
• Required Skills and Abilities: Strong communication   skills
• Ability to calculate figures and amounts such as discounts and percentages.
• Ability to stand for   long periods   of time, read computer terminals, push, pull, move,   lift   or carry objects of at least 25 pounds.
• Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing.
• Education/Experience: High School Diploma or G.E.D., or 6   months   retail or related experience.
• Part-Time Availability Requirements: Average 12 or more hours per week based on business seasonality.
• Open availability on weekends (religious exemptions will be considered).