Strategic Account Executive

• 📍 Location: Preferred either Boston (in office, 3 days/ week) or Chicago (remote)
• 📣 Reports to: VP of Sales and Solutions Consulting
• 💰 $200k–$250k OTE plus equity

👋 About Blink

We're not just closing the digital divide; we're reconnecting distributed organisations, enabling seamless communication, and re-engaging employees like never before. Blink, a mobile-first employee experience platform, puts everything employees need right in their hands. With teams in Boston, London, and Sydney, we're making waves worldwide, partnering with industry leaders like Domino’s, JD Sports and McDonald’s.

As we scale, we’re looking for a Strategic Account Exeuctive to join our team and ensure our top-tier clients realize maximum value from our solutions.

✨ The Role

As a Strategic Account Executive, you will serve as the primary point of contact for our most valuable enterprise customers. Your mission is to build trusted relationships, drive product adoption, and identify strategic opportunities for growth and expansion. You will act as a consultative partner, helping clients align our technology with their HR strategies to achieve measurable business outcomes.

You’ll own a focused book of around 20 strategic accounts, each with 10,000 to 100,000 users, including McDonald’s. Your number is built on renewals and expansion. Keep our biggest customers, then grow them.

🛠 What You’ll Be Doing

Executive Mapping: Build and maintain strong, long-lasting relationships with key stakeholders across client organizations.

Account Strategy & Growth: Create and execute account plans that drive adoption, retention, and expansion.

External Partner Collaboration: Leverage existing relationships with Workday, ServiceNow, and other key technology partners to uncover opportunities for impactful integration use cases.

Cross-Functional Collaboration: Partner with Sales, Product, and Customer Success teams to deliver tailored solutions and address client needs.

Performance Tracking: Monitor client health and usage data to proactively identify risk and opportunity areas.

Executive Reporting: Deliver regular business reviews and strategic insights to client leadership and internal teams.

Requirements

• 🌟 About You
• 8+ years of experience in account management, customer success, or strategic consulting, preferably in a B2B SaaS environment.
• You’ve owned a commercial number, whether renewals, expansion, or net revenue retention, and you can talk through your results without checking notes. Quota-carrying sales experience is a strong plus.
• Proven track record of managing enterprise clients and growing account revenue.
• Familiarity with HR Tech is strongly preferred.
• Strong technical acumen with the ability to connect and engage with IT Leaders
• Exceptional communication, presentation, and relationship-building skills.
• Strategic mindset with the ability to analyze data and translate insights into actionable recommendations.
• Comfortable navigating complex organizations and managing multiple stakeholders.