Product Manager, Specialist

Position Summary:

The Product Manager will lead the strategy, launch, and ongoing evolution of the Vanguard Debit Card experience, a critical component of expanding the Cash Plus offering into everyday spending. This role owns the end-to-end product vision and roadmap for debit card capabilities within the Vanguard mobile ecosystem, balancing client experience innovation with complex technical delivery.

The successful candidate will drive cross-functional alignment across product, engineering, operations, risk, compliance, and external partners to deliver differentiated client value and accelerate adoption. This leader will identify emerging opportunities, influence strategic priorities, and establish scalable solutions that enhance client engagement, deepen relationships, and support Vanguard’s broader cash management strategy.

Responsibilities:

• Define and execute the long-term product strategy, roadmap, and vision for the Vanguard Debit Card experience across mobile and digital channels.
• Lead highly visible, enterprise-wide initiatives that expand debit card capabilities, improve client engagement, and support broader cash management objectives.
• Drive the design and delivery of best-in-class mobile experiences that enable clients to seamlessly manage, control, and interact with their debit card within the Vanguard app.
• Establish and manage complex technical integrations, including SDK implementations, third-party partnerships, and embedded financial services experiences.
• Influence and align senior stakeholders across technology, operations, compliance, risk, marketing, servicing, and business leadership to achieve shared outcomes.
• Utilize quantitative and qualitative client insights, market intelligence, and competitive analysis to identify opportunities, prioritize investments, and optimize the product roadmap.
• Define product requirements, success metrics, and performance indicators, ensuring measurable business, operational, and client outcomes.
• Proactively identify strategic risks, dependencies, and implementation challenges and lead mitigation efforts to ensure successful delivery.
• Champion product management best practices and serve as a thought leader, mentoring team members and elevating product disciplines across the organization.
• Partner with executive leadership to inform business planning, investment decisions, and prioritization of key initiatives.

Qualifications:

• Bachelor’s degree or equivalent combination of training and experience required; advanced degree preferred.
• Minimum of eight years of progressive product management, digital product, financial services, or related experience.
• Demonstrated experience owning product strategy and delivering complex digital products with significant business and client impact.
• Experience leading large-scale, cross-functional initiatives spanning multiple stakeholder groups and organizational boundaries.
• Strong ability to translate strategic objectives into actionable product roadmaps and execution plans.
• Proven track record influencing senior leaders and driving alignment in complex, matrixed environments.
• Experience with mobile applications, digital payments, digital wallets, card programs, financial technology solutions, or related domains.
• Strong analytical, problem-solving, and decision-making skills with the ability to leverage data to inform product direction.
• Exceptional communication, stakeholder management, and executive presentation capabilities.
• Special Factors
• Sponsorship
• Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.