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Boston, Massachussets, United States
Source: Sereact careers · View original posting
From Sereact's posting. “We” and “our” refer to the employer.
Who We Are
We build the intelligence that lets robots sense, reason, and act in the real world, moving beyond the lab and into everyday industrial settings like warehouses and factories. Our technology closes the automation gaps that traditional systems can't solve. We are on a mission to redefine how physical work gets done, and we're looking for curious, bold thinkers to help shape the future of robotics with us.
Overview
We are looking for a Teleoperation Trainer to sit at the intersection of our operations and engineering teams. In this role, you will train and quality-manage a team of teleoperation operators, establish and maintain data collection standards, and act as the critical bridge between project management and the technical teams developing our teleoperation and policy systems. You will maintain direct teleoperation proficiency and translate operational insight into actionable engineering feedback, and vice versa.
This role starts hands-on and grows in scope and ownership as we scale.
Build and maintain the operational systems, trackers, reporting cadences, and documentation the function runs on Maintain accurate logs of training outcomes, data quality metrics, and cross-team feedback
Cross-Team Coordination
Act as the primary bridge between the operations team and the engineering team (teleoperation and policy development), surfacing operator feedback, flagging systematic issues, and translating engineering guidance into practical operator instructions
Identify patterns in operator errors, edge cases, and system inconsistencies, and escalate them with structured, actionable context
Support engineering teams in improving data collection pipelines and interfaces based on operational insight
Teleoperation
Maintain direct proficiency across robotic systems and teleoperation interfaces (VR, joystick, or control rigs)
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