Customer Service Representative

• Customer Service Representative
• 📍 Round Rock, TX | Full-Time
• Starting Pay: $21–$23 per hour, plus incentive bonuses
• Realistic Annual Earnings: $40,000–$65,000
• Schedule: Monday–Friday, 9:00 a.m.–6:00 p.m., with a one-hour lunch break

🚪 Join Gator Garage Doors—Where Every Call Opens the Door to a Great Career!

At

Gator Garage Doors

, we’re more than just a garage door company—we’re a team committed to delivering exceptional service and creating meaningful career opportunities.

If you love helping people, solving problems, and being part of a supportive team that succeeds together, this could be the opportunity you’ve been looking for.

• ✅ What We’re Looking For One or more years of customer service experience preferred; home services or emergency services experience is a plus
• Previous dispatch experience in residential or emergency services is a plus
• Bilingual English/Spanish skills are a plus
• Familiarity with ServiceTitan is a bonus, but we will train the right person
• Strong communication and active-listening skills
• Ability to stay organized and multitask in a fast-paced environment
• Calm, professional, and solutions-oriented approach
• Team-focused mindset with a desire to learn and grow
• High school diploma or equivalent required
• 💼 What You’ll Do

As a Customer Service Representative, you’ll be the first impression of our company and the voice our customers rely on. You will:

• Answer inbound calls and assist customers with scheduling and service needs
• Deliver empathetic, professional, and solution-focused support
• Manage a high volume of calls confidently and efficiently
• Communicate with technicians and internal teams to support smooth service delivery
• Provide timely updates and help resolve customer concerns
• Maintain accurate documentation of customer interactions
• Identify opportunities to recommend services that provide additional value
• Learn our services inside and out so you can become a trusted customer resource
• 💰 Compensation and Growth

Starting Pay:

$21–$23 per hour, depending on experience

Incentive Bonuses:

Earn additional compensation based on performance

Realistic Annual Earnings:

$40,000–$65,000

Clear opportunities for advancement—we believe in promoting from within

This is a performance-driven opportunity where motivated team members can grow their earnings through incentive bonuses while delivering outstanding customer service.

• 🎯 Why You’ll Love Working Here
• Supportive, team-first culture
• Structured training and mentorship
• Career advancement opportunities
• Health, dental, and vision insurance
• Paid time off and paid holidays
• 401(k) with company match
• Employee discounts
• Employee referral program
• Recognition and rewards for top performers

🚀 Ready to Open the Door to Your Next Opportunity?

If you’re motivated, customer-focused, and ready to grow with a company that values your contribution, we’d love to meet you.

Apply today and start building a career you’re proud of with Gator Garage Doors!

All candidates are required to undergo pre-employment Background and Drug Screenings, as well as a Motor Vehicle Record Check.

*This posting provides details on potential commissioned compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as a salary offer.

Pay Range

$40,000 — $65,000 USD