Senior Product Manager, SMB Platform

About the Role

Join a fintech product team building a financial platform for small businesses. You will own key customer experiences across onboarding, business workflows, integrations, and AI, helping customers manage everyday financial work more easily.

What You'll Do

• Own the roadmap for customer-facing AI features, applying AI to make financial tasks easier and more intuitive.
• Improve the customer journey from signup through activation and ongoing engagement.
• Build and enhance tools for invoicing, workflow automation, reminders, reconciliation, and other routine business operations.
• Set strategy for partner integrations and APIs across accounting, payments, payroll, and business software.
• Explore LLMs, agentic workflows, and automation while balancing customer value, accuracy, privacy, and risk.
• Run experiments across onboarding, activation, adoption, and retention, using metrics to guide decisions and scale successful improvements.
• Partner with Engineering, Design, Data, Risk, Compliance, and go-to-market teams to bring products to market.

What We're Looking For

• Product management experience appropriate for a senior role, with 5 to 15 years of experience indicated for the position.
• Experience building customer-facing products using AI, LLMs, or agentic workflows.
• Experience building integrations, APIs, or platform products.
• Familiarity with modern discovery and awareness channels, including SEO, AI-driven search, organic, affiliate, and content.
• A bachelor's degree; an advanced degree or relevant analytical or technical background is preferred.
• A stable employment history with limited reliance on short-term contract roles.