Director of Business Development

Make Every Moment Matter

Lead a compassionate team and make a meaningful difference in the lives of patients and families facing end-of-life journeys. As Director of Business Development, you'll drive every part of business development and marketing for your market, working under the direction of the Regional Director of Business Development. You'll oversee revenue, referrals and admissions, patient census, and growth strategy, and help carry out our mission of “Changing the Hospice Experience One Moment at a Time.”

This role is for a leader who loves building teams and relationships. You'll shape the growth strategy for your market, coach your team to success, and work closely with clinical and operations leaders. Every relationship your team builds helps another family get the care they deserve.

We Fuel More Than Your Career

Our fleet car program gives you a company vehicle for both business and personal use, with gas and insurance covered, at minimal cost to you. It's one less thing to worry about, so you can focus on your market.

• Responsibilities:: Lead, coach, and support your business development team to meet or exceed their referral, admission, and activity goals, the core focus of this role
• Train your business development team on a repeatable, needs-based sales process, including following up on leads, advancing sales, and handling objections
• Join your business development team on customer calls to coach in the field and help build key referral relationships
• Set clear expectations, give regular feedback, and hold your team accountable for results
• Ensure consistent CRM use and adherence to the referral-to-admission process across your team
• Plan coverage for open territories so referral sources stay supported
• Develop and carry out the market's strategic sales plan with the Regional Director of Business Development
• Track and analyze team and market performance to find opportunities, and report progress to leadership
• Build centers of influence with hospitals, skilled nursing facilities, assisted living and senior communities, physicians, and community organizations
• Represent Moments Hospice at professional organizations, conferences, and community events such as health fairs
• Partner with clinical and operations teams so sales goals line up with branch goals
• Build a positive culture of growth and development that keeps great people on your team
• Qualifications:: Three years of sales management experience with a Bachelor's degree or higher in a related field, or five years of sales management experience without a degree
• Excellent oral and written communication skills
• Strong interpersonal skills that reflect integrity and honesty
• Participation in appropriate continuing education as requested and/or required by their supervisor
• Attendance at mandatory educational programs is required for all personnel