Dispatcher-Argo

What We Are Looking For

• Develop and maintain professional relationships with coworkers, customers, carriers and other KM departments/ employees. Handle all required paperwork as defined in the Dispatch Operating Procedures to safely, accurately and efficiently execute customer tank truck orders in the KM and customer inventory systems.

What You Will Do

• Actively participate in daily SQE meetings with assigned team
• Work closely with Dispatch Supervisor and Senior Dispatcher to understand, develop, document, implement and maintain dispatch operating procedures
• Execute all procedures and customer requirements according to SOP
• Maintain proficiency and accuracy using the various customer information systems
• Issue proper placards, seals, MSDS, COA and product ID tags to driver
• Obtain tare and gross weights of tank trucks; calculate volume of product loaded
• Create accurate legal DOT BOL that meets KM, DOT and customer requirements
• Satisfy customer requirements and special instructions
• Work closely with Dispatch Supervisor and Senior Dispatcher to investigate and respond to all customer complaints and inquiries
• Handle issues and problems related to the movement of customer product per the direction of the Dispatch Supervisor and Senior Dispatcher
• Perform order verification throughout the day
• Verify all orders are closed
• Ensure accurate delay codes have been applied to orders as applicable
• Enter customer ancillary charges as applicable
• Assist with managing truck activity in the terminal
• Cross trained on all KM accounts; able to satisfy all customer requirements as the business demands
• Identify, report and correct safety and environmental concerns
• Perform job related special assignments as required

What You Need

Education:

High school diploma

Required Qualifications:

• Competencies/skills
• Microsoft Office System experience
• Excellent communication skills
• Excellent organizational skills
• Excellent math skills
• Detailed oriented – must be able to work quickly, independently and accurately under pressure

Team oriented

Customer oriented

Professional

Display respect for customers, co-workers & management

Reliable

Flexible

Positive attitude

Preferred Qualifications:

• 2-4 years of similar work experience
• DOT certification
• SAP
• Working Conditions: Able to work various hours and overtime to meet the demands of the business
• Able to respond to inquiries outside normal shift hours
• Able to lift 25 pounds
• Able to adhere to professional business casual dress code

Pay Range

USD $48,500.00 - USD $67,900.00 /Yr.

Why Join Kinder Morgan

Kinder Morgan is a large energy infrastructure company operating in North America. Access to reliable, affordable energy is a critical component for improving lives around the world. We are committed to providing energy transportation and storage services in a safe, efficient, and environmentally responsible manner for the benefit of the people, communities, and businesses we serve.

Kinder Morgan provides equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, childbirth and related medical conditions, gender (including gender identity and expression), sexual orientation, national origin, ancestry, citizenship status, age, physical or mental disability, genetic information, marital status, military or veteran status, family status, status as an individual authorized to work in the U.S., or any other status protected by law.

Kinder Morgan offers employees a comprehensive benefits package. Benefits offered for this position may include the following:  health care benefits including medical, prescription drug, dental, and vision coverage; Flexible and Health Spending Accounts; Life and Accidental Death and Disability insurance; Supplemental Life and Accidental Death and Disability insurance for employee and dependents; retirement benefits including a 401(k) with employer and employee contributions and a company-funded pension plan; paid time off; paid

parental bonding leave; paid holidays; a flexible work schedule and many voluntary benefit plans.

Job level and pay commensurate with experience and skill set.

For more information about Kinder Morgan, our culture, opportunities available, and to join our Talent Community, please visit our careers site at www.kindermorgan.com.

Responsibilities

• Actively participate in daily SQE meetings with assigned team
• Work closely with Dispatch Supervisor and Senior Dispatcher to understand, develop, document, implement and maintain dispatch operating procedures
• Execute all procedures and customer requirements according to SOP
• Maintain proficiency and accuracy using the various customer information systems
• Issue proper placards, seals, MSDS, COA and product ID tags to driver
• Obtain tare and gross weights of tank trucks; calculate volume of product loaded
• Create accurate legal DOT BOL that meets KM, DOT and customer requirements
• Satisfy customer requirements and special instructions
• Work closely with Dispatch Supervisor and Senior Dispatcher to investigate and respond to all customer complaints and inquiries
• Handle issues and problems related to the movement of customer product per the direction of the Dispatch Supervisor and Senior Dispatcher
• Perform order verification throughout the day
• Verify all orders are closed
• Ensure accurate delay codes have been applied to orders as applicable
• Enter customer ancillary charges as applicable
• Assist with managing truck activity in the terminal
• Cross trained on all KM accounts; able to satisfy all customer requirements as the business demands
• Identify, report and correct safety and environmental concerns
• Perform job related special assignments as required

Qualifications

• Education: High school diploma
• Required Qualifications: Competencies/skills
• Microsoft Office System experience
• Excellent communication skills
• Excellent organizational skills
• Excellent math skills
• Detailed oriented – must be able to work quickly, independently and accurately under pressure
• Team oriented
• Customer oriented
• Professional
• Display respect for customers, co-workers & management
• Reliable
• Flexible
• Positive attitude

Preferred Qualifications:

• 2-4 years of similar work experience
• DOT certification
• SAP
• Working Conditions: Able to work various hours and overtime to meet the demands of the business
• Able to respond to inquiries outside normal shift hours
• Able to lift 25 pounds
• Able to adhere to professional business casual dress code