Intern - Year Round (Application and Portfolio Management)

To gain valuable insight into Navy Federal's business, technology, resources and procedures by providing support in focused areas, applying knowledge and education. Participate in a collaborative, team driven network and interact with multiple departments. Receive guidance and direction from team and management. Utilize and further develop technical and soft skills, business knowledge, analytical techniques and creative problem solving abilities.

Provide professional execution of day to day tasks and special projects while working within established standards, policies and procedures. This is a year-round, Full or Part -Time, flexible internship based on school schedule.

This role provides an opportunity to gain hands-on experience with technology portfolio management, resource and time management, financial and project data, and enterprise portfolio management tools.

The ideal candidate does not need a technical or engineering background but should have an interest in technology, strong communication and organizational skills, and a willingness to learn.

*** A requirement of this position is you must be currently enrolled in college level courses or a degree-seeking program throughout the duration of the internship. Please upload your transcripts by adding them to the “Intern Proof of Enrollment” section of the application.

Qualifications

• Currently pursuing an undergraduate or graduate degree.
• Interest in technology, business, project management, portfolio management, or information systems.
• Strong written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Ability to work effectively as part of a team.
• Self-motivated with the ability to take ownership of assigned work.
• Willingness to learn new tools, processes, and concepts.
• Comfortable working with data and Microsoft Office applications such as Excel, PowerPoint, Teams, and Outlook.
• Ability to manage multiple assignments and meet deadlines.
• Desired Qualifications
• Familiarity with project or portfolio management concepts.
• Exposure to tools such as ServiceNow, Microsoft Excel, Power BI, or similar business applications.
• Interest in understanding how technology investments, projects, resources, and financials are managed within a large organization.
• Hours: Monday - Friday, 8:00AM - 4:30PM (minimum of 20-25 hours a week, based on school schedule)
• Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526

Responsibilities

• Supporting the maintenance and validation of timesheet and resource management data.
• Assisting with the administration and ongoing support of ServiceNow Strategic Portfolio Management (SPM) from a business-user perspective.
• Helping maintain accurate project, portfolio, resource, and financial information within portfolio management tools.
• Reviewing data for completeness and accuracy and helping identify discrepancies that require follow-up.
• Supporting day-to-day activities associated with the TF&I technology portfolio.
• Assisting with basic reporting, tracking, documentation, and portfolio analysis.
• Helping develop user guides, communications, process documentation, and training materials.
• Supporting SPM users by answering basic questions, documenting issues, and helping identify opportunities to improve the user experience.
• Participating in team meetings and working with portfolio team members and business partners on assigned activities.
• Supporting special projects and process-improvement efforts as needed.