Senior Manager, Procurement Operations

Manage the planning and execution of purchasing and vendor data management operations, leading Purchasing and Vendor Record teams to deliver efficient, compliant, and consistent service. Provide operational input to Procurement and Vendor Management planning and priorities. Reports to: Vice President, Execution Excellence.

Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Manage the planning and execution of purchasing and vendor data management operations, leading Purchasing and Vendor Record teams to deliver efficient, compliant, and consistent service. Provide operational input to Procurement and Vendor Management planning and priorities. Reports to: Vice President, Execution Excellence.

Qualifications

• 7-10 years of relevant purchasing, procure-to-pay, or vendor master operations experience
• Bachelor's degree preferred in a related field such as Business Administration, Finance, or the equivalent combination of education, training, and experience
• Demonstrated functional expertise in purchasing, procure-to-pay, or vendor data management
• Advanced knowledge of the purchase order lifecycle and vendor record management in enterprise resource planning and procurement systems
• Advanced experience developing and monitoring key performance indicators, controls, and procedures to enable efficient, compliant purchasing and vendor record execution
• Advanced skill in identifying process and automation opportunities and partnering with business units and Finance to resolve issues
• Proven ability to coach and develop purchasing and/or master data talent, building strong teams and supporting employee development
• Advanced experience in managing and improving management functions, including governance, reporting, performance measurement, and procurement operations management
• Strong leadership capabilities with a demonstrated ability to develop high-performing teams and influence across all levels of the organization
• Demonstrated ability to build alignment across business units, technology teams, and executive stakeholders
• Experience communicating operational performance, risks, and outcomes to senior leadership and governance bodies
• Advanced ability to execute in a fast-paced, high-demand environment while balancing multiple enterprise operational priorities
• Demonstrated ability to influence stakeholders and provide operational insight and recommendations to leaders and business partners
• Advanced critical thinking, analytical, and problem-solving skills
• Desired Qualifications
• Master's degree in a related field such as Business Administration, Finance, or the equivalent combination of education, training, and experience
• Advanced knowledge of banking/financial industry trends, products and services
• Additional Information
• Hours: Monday - Friday, 8:00AM - 4:30PM
• Location: 820 Follin Lane, Vienna, VA 22180

Responsibilities

• Manage, plan, and direct purchasing execution and vendor record management
• Establish and monitor key performance indicators, including purchasing cycle time, purchase order accuracy, and compliance, and report results
• Lead escalation resolution across purchasing, vendor record, and payment issues, driving timely corrective actions and escalating issues that require additional authority or leadership decisions to VP Execution Excellence
• Manage detailed purchasing and vendor master processes with oversight from the Execution Excellence vice president; remain accountable for operational soundness and compliance
• Lead business unit and Finance engagement to resolve cross-team purchase order, vendor record, and payment issues
• Translate execution excellence strategy and goals into purchasing and vendor record objectives, plans, and actions; provide operational input to functional planning and priorities
• Oversee identification of automation and process efficiency opportunities in partnership with Planning & Optimization teams
• Set standards for vendor record revision and maintenance to ensure data accuracy
• Oversee the Purchasing Manager and cross-team staff, managing capacity and performance
• Coach and develop purchasing and vendor record management talent to strengthen capability and engagement
• Meaningfully support NFCU’s Integrated Talent Strategy through establishing annual goals and objectives (meeting the SMART model) and conduct quarterly performance check-ins with staff in support of the annual PAR process
• Ensure compliance with internal policies, regulatory requirements, and industry best practices
• Perform other duties as assigned