Gen AI Portfolio Intake Program Manager

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. We are a diverse collection of thinkers and doers, continually reimagining our products, systems, and practices to help people do what they love in new ways. Everything we build is the result of people in different roles and teams working together to make each other's ideas stronger.

That passion for innovation also applies to our internal practices, strengthening our dedication to leave the world better than we found it.

We are seeking a proactive, resourceful, and detail-oriented Gen AI Portfolio Intake Program Manager to join the Project Portfolio Management (PPM) team. You will own the end-to-end intake and refinement of incoming Gen AI project requests, so the highest-value initiatives rise to the top. You will be the single point of contact for requestors. You will apply a consistent scoring framework.

You will also stay abreast of emerging technologies and modern tools. You will look for ways to bring them into daily workflows to improve automation and efficiency for the team and its stakeholders.

Description

In this role, you will bring consistency, accountability, and speed to how Gen AI project requests are evaluated and approved.

Your core focus areas include:

• Triage & Prioritization
• Request Review: Review new Gen AI project proposals for scope, business impact, data availability, and privacy/compliance considerations.
• Scoring & Ranking: Apply a consistent scoring framework (for example, ROI, strategic alignment, risk) to rank and queue requests.

Requirements Gathering & Consolidation

• Proactive Engagement: Work with requestors to collect essential details (business goals, ROI estimates, data readiness, privacy constraints) so decisions can be made quickly.
• Consolidation: Identify overlapping requests and combine them where it makes sense to streamline intake.
• Program Alignment: Align new requests with existing initiatives or programs to avoid duplication.
• Stakeholder Management & Communication
• Meeting Facilitation: Lead solution review sessions and follow-up meetings to clarify ambiguities, track action items, and resolve blockers.
• Single Point of Contact: Give requestors timely status updates and keep the triage process transparent.
• Documentation
• Centralized Backlog: Maintain a single project backlog that logs request details, decision rationales, and status updates.
• Continuous Improvement
• Outcome Analysis: Analyze triage outcomes and stakeholder feedback to refine intake forms, scoring models, and meeting cadences.
• Standardization: Drive standard templates and processes to speed up future intake and decision-making.
• Expectations
• Scope: Own the intake lifecycle and scoring model across the full Gen AI request portfolio.
• Autonomy: Resolve ambiguity independently.
• Process: Design and improve intake forms, scoring models, and governance processes.

Minimum Qualifications

• BS/BA degree or equivalent practical experience required.
• Project & Program Management: 3 - 5+ years of experience in project/program management, PMO operations, or business process improvement. Experience supporting technology, data, or AI/ML teams is preferred.
• Intake & Prioritization: Demonstrated ability to triage competing requests and apply a scoring framework (ROI, strategic alignment, risk) to rank and queue work.
• Analytical & Business Acumen: Ability to conduct ROI analyses that estimate benefits, costs, and time-to-value for technical initiatives. Ability to translate high-level requirements into actionable compliance checklists.
• Governance & Compliance: Hands-on experience with governance processes, data-privacy or risk reviews, or compliance checklists.
• Collaboration & Facilitation: Skilled at running efficient stakeholder meetings: setting agendas, capturing action items, and driving decisions. Able to translate technical complexity into clear business terms.
• Communication: Exceptional verbal and written communication, with the ability to influence cross-functional partners.
• Mindset: Self-starter with rigorous follow-up discipline, owning the intake lifecycle from request through handoff. Adaptable, with a continuous-improvement mindset and a passion for optimizing processes.
• Attention to Detail: High standard of data integrity and structured organization, and the ability to keep momentum across concurrent work streams in a fast-paced environment.

Preferred Qualifications

• Experience with AI/ML or Gen AI project delivery.
• Experience with capital planning, portfolio prioritization, or resource allocation workflows.
• Ability to clearly describe complex processes in written documentation.
• Comfort navigating ambiguity while balancing governance with agile execution.
• Passion for exploring emerging technologies and productivity tools to automate team workflows.
• Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $114,900 and $211,400, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan.

You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.

Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.