PNW PACE Enrollment Coordinator

Join a team that shares your calling

At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you’ll find a place to grow, do meaningful work and build a career you love in a community that feels like home.

FTE: _1.0, Shift: _Day, Schedule: _M-F

This role will need to travel within our service area at time.

Position Summary

The Enrollment Coordinator is an essential part of the enrollment process for supporting new referrals and onboarding new enrollees into the PACE program. The Enrollment Coordinator will collaborate with the Eligibility Coordinator, the Enrollment Specialist, and PACE operational leadership to ensure that enrollments are optimized, meet regulatory and best practice requirements for the PACE program. Responsibilities:

• Coordinate new enrollment visits
• Facilitate communicate between the Pharmacy Benefit Manager, Third Party Administrator, DSHS, CMS, and the PACE program regarding enrollment activities
• Document enrollment activities in Epic and RTZ
• Respond to new referrals
• Coordinate new enrollment handoff to the IDT
• Provide detailed enrollment data to operational leaders
• Create monthly referral management reports and keep updated

Requirements:

• Minimum two (2) years’ experience working with healthcare referrals
• Fundamental understanding of DSHS HCS and AAA programming
• Minimum two (2) years’ experience coordinating admission or enrollment to a  community or healthcare system program OR two (2) years’ experience in case management support
• Demonstrated experience in creating and maintaining reports in Microsoft programs (i.e. Excel, Word, PowerBi)
• Experience in communicating data and process to operational leaders
• Why MultiCare?
• Rooted in the local community
• Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years.
• Growth and education
• Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you.
• Well-being and support
• Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life.
• Living our values
• Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other.
• Belonging for all
• Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued.
• Pacific Northwest lifestyle
• Work and live where natural beauty, adventure and strong community connections are part of everyday life.
• Pay and Benefit Expectations
• We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $23.20 - $33.38 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.
• Associated benefit information can be viewed here .