Associate, Workplace Experience, Japanese Speaker, 2027

About The Role

AlphaSights is looking for an organised, enthusiastic Workplace Experience Associate to help create a welcoming, productive and well-run Tokyo office. The role combines day-to-day office operations with a strong focus on employee experience, from coordinating vendors and office logistics to supporting events and responding to employee needs. We’re looking for someone who is proactive, team-minded and happy to roll up their sleeves, pitch in where needed and help the team achieve its goals.

Responsibilities Include:

• Office operations and hospitality
• Provide professional, welcoming front-of-house support during core business hours, including greeting visitors and responding to general enquiries.
• Keep the office tidy, organised and welcoming.
• Maintain office supplies and kitchen consumables, ordering items cost-effectively and within budget.
• Coordinate incoming calls, procure and track office resources, and manage incoming and outgoing mail and packages.
• Facilities, vendors and safety
• Build and maintain strong relationships with vendors, including seeking quotations and exploring new suppliers and services.
• Conduct routine facility inspections, identify issues with furniture, equipment or appliances, and arrange appropriate remedies.
• Promote health and safety best practices in line with applicable workplace guidelines.
• Share office-wide updates and serve as a key point of contact for the Workplace Experience and Facilities team in Asia.
• Employee experience and events
• Support employee onboarding and offboarding, working across teams to help ensure a smooth and professional experience.
• Help plan and deliver in-house and off-site activities, socials and celebrations that support employee engagement, marketing and talent attraction.
• Coordinate event details from planning through execution, including catering and food and drink deliveries.
• Assist with event setup, breakdown and clean-up, including reconfiguring furniture.
• Administration and day-to-day support rack office expenditure, maintain a clear view of the budget and enter charges into the Master sheet as they occur.
• Support administrative tasks, including handling business documents, contracts and service agreements.
• Arrange employee travel in line with company travel guidelines.
• Run errands, coordinate courier services and take on other ad hoc tasks to support the team.

What We’re Looking For:

• Strong academic credentials (80%+ grade average; equivalent to GPA 3.2/4.0 or 2:1 and above).
• 1–3 years of relevant work experience, or other evidence of interest in office management, coworking, hospitality, event planning, administration, facilities coordination, operations.
• Fluent Japanese (JLPT N1 and above) and English at business level or above.
• Ability to think on your feet and not easily flustered or overwhelmed
• Manage ambiguity, a wide variety of stakeholders, conflicting priorities, and high-pressure environments
• Proactive, forward-thinker, multi-tasker, and problem-solver with superb attention to detail.
• Strong interpersonal and communication skills
• The capacity to build positive working relationships across function and seniority level.