- Employment
- full time
Employer Job Description
From DLN Consulting Group's posting. “We” and “our” refer to the employer.
- Job Title: Customer Care & Client Support — Remote
- Company: DLN Consulting Group
- Location: Remote
- Job Type: Full-Time
Description
DLN Consulting Group is seeking a dedicated Remote Customer Care & Client Support Specialist to serve as a primary point of contact for our clients. In this role you will manage client relationships, resolve inquiries, and ensure a seamless experience from first contact through resolution. If you are passionate about helping people and thrive in a remote environment this role is for you.
Requirements
Requirements
- High school diploma required; Associate’s or Bachelor’s degree preferred
- 1–3 years of customer service or client support experience
- Excellent verbal and written communication skills
- Strong problem-solving ability and patience under pressure
- Proficient with email, CRM tools, and video conferencing platforms
- Reliable internet connection and dedicated home workspace
- Ability to manage multiple client accounts simultaneously
- Professional, empathetic, and solutions-focused attitude
Benefits
Benefits
- Fully remote position
- Flexible scheduling options
- Paid training and onboarding
- Career advancement opportunities
- Collaborative and supportive team culture
- Performance-based incentives
About this listing
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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