Guest Services and Valet

Vail Health has become the world’s most advanced mountain healthcare system. Vail Health consists of an updated 520,000-square-foot, 56-bed hospital.  This state-of-the-art facility provides exceptional care to all of our patients, with the most beautiful views in the area, located centrally in Vail. Learn more about Vail Health here.

About the opportunity:

Provides greeting, welcoming, valet and concierge services to patients and visitors while striving to expeditiously determine and meet their needs.

What you will do:

• Provides valet services to the patients and visitors arriving and departing Vail Health facilities.
• Assist patients and visitors entering and exiting vehicle, provides necessary support with medical equipment and luggage to the patients’ destination, and provides wheelchair transportation to patients and guests as needed.
• Serves as a central resource for internal departments to assist with patient way-finding and escorting needs as appropriate and allowed.
• Participates effectively in daily activities and operations of the concierge desk at the main hospital.
• Evaluates lobby wheelchairs on a regular basis to ensure they are working properly and safely.
• Collaborates daily with parking attendants to asses patient needs and support each other’s role.
• This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.

What you will need:

Experience:

Guest relations and or customer service experience in healthcare preferred.

Education:

N/A License(s) and

Certification(s):

Valid Driver's License and ability to pass Vail Health's Department of Motor Vehicle Report criteria required