Business Administrator

Overview

Microsoft Customer and Partner Solutions-Core (MCAPS) accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value faster and turn innovation into measurable business impact. Through deep technical expertise and differentiated go-to-market execution, we win competitively, capture market share, and scale repeatable growth motions.

We differentiate through value creation - delivering world-class, AI-powered customer experiences that accelerate adoption, strengthen loyalty, and create sustainable competitive advantage, driving growth that outpaces the market.

MCAPS-Core AI Business Solutions (ABS) is at the forefront of Microsoft's AI transformation, helping organizations become AI-powered businesses. We bring together Microsoft's AI platform, customer expertise, and end-to-end execution capabilities to accelerate adoption, drive transformation, and deliver measurable business outcomes. From Copilot and AI agents to AI-powered business processes, we work at the intersection of innovation and impact, helping customers reimagine how work gets done and realize value faster.

By combining deep technical expertise, customer insight, and a relentless focus on outcomes, our team is shaping the future of work for millions of people around the world. We are united by a shared mission: turning the promise of AI into real value for customers, partners, and Microsoft.

AI Business Solutions (ABS), part of MCAPS-Core, helps customers transform how they work and run their business with AI, including Microsoft 365 Copilot, AI agents, Dynamics 365, and Power Platform. We are seeking an experienced Exec Business Administrator to support two General Managers (GMs) and their global organizations. In this role, you will keep two senior leaders and their teams running smoothly by owning complex calendar management, rhythm of business (ROB), events, travel, expenses, and team operations.

The ideal candidate works well both on their own and as part of a team, is highly organized, communicates clearly, and can manage multiple workstreams in a fast-paced, changing environment. This role requires sound judgment, discretion, attention to detail, and a team-first mindset. You will also serve as an active member of the ABS MCAPS-Core business administrator community, contribute to org-wide initiatives, and provide backup support as needed.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Business Operations & Organizational Support o    Partner closely with ABS GM’s, Admins, HR, Staffing, Finance, Facilities, and other cross-functional teams to deliver operational excellence and support business priorities.
• o    Drive coordination across multiple stakeholders to ensure alignment, execution, and effective communication of organizational initiatives.
• o    Develop a deep understanding of ABS business rhythms, organizational priorities, and operating cadence to proactively anticipate needs and remove barriers to execution.
• Workforce & Headcount Management o    Manage headcount administration activities, including position tracking, requisition creation, onboarding support, and workforce-related reporting.
• o    Maintain accuracy across headcount tools, organizational distribution lists, and workforce records.
• o    Partner with Staffing, HR, and Finance teams to support workforce planning and organizational changes.
• o    Facilitate a seamless onboarding experience for new employees, ensuring readiness and successful integration into the organization. [
• Space, Asset & Resource Management o    Manage space planning and allocation activities, including office moves, seating assignments, and workplace optimization initiatives.
• o    Anticipate and proactively address space constraints and organizational growth needs.
• o    Oversee equipment procurement and lifecycle management, including asset tracking, transfers, custodian updates, and refresh programs.
• o    Ensure operational processes align with company policies, compliance requirements, and budget expectations.
• Financial & Budget Management o    Monitor operating expenses and budgets, identifying potential risks, variances, and opportunities for optimization.
• o    Partner with Finance to maintain reporting accuracy and support sound fiscal management practices.
• o    Review and approve expenses as needed, ensuring adherence to company policies, coding standards, and financial controls.
• o    Support forecasting and planning processes that enable responsible stewardship of organizational resources.
• Events & Employee Engagement o    Lead planning and execution of leadership meetings, team offsites, All Hands events, employee engagement initiatives, and organizational programs.
• o    Deliver exceptional event experiences that foster collaboration, inclusion, connection, and team effectiveness.
• o    Coordinate logistics, budget management, communications, and operational support for team and organizational events.
• o    Align event planning with business priorities, product milestones, and organizational objectives.
• o    Ensuring of team culture and morale by keeping the hart beat.

Qualifications

• Required/minimum qualifications: 2+ years administrative, business support, and/or customer service experience.
• Additional Preferred Qualifications: 5+ years administrative, business support, or customer service experience in an environment with an emphasis on scheduling meetings/events, travel management, and administration work for executive/upper level management.
• Proven ability to manage complex priorities while delivering high-quality results in a fast-paced environment.
• Strong project management, organizational, and problem-solving skills.
• Excellent written, verbal, and interpersonal communication skills.
• Demonstrated ability to influence and collaborate effectively across all levels of an organization.
• Experience handling highly confidential information with discretion and professionalism.
• Ability to exercise sound judgment, navigate ambiguity, and proactively drive solutions.
• Strong customer and stakeholder focus with a commitment to operational excellence.
• Advanced calendaring, planning, and organizational management capabilities.
• Experience partnering across HR, Finance, Staffing, Facilities, and Business Operations functions.
• Exceptional attention to detail and ability to identify and resolve issues proactively.
• Demonstrated success operating in highly dynamic and rapidly changing environments.
• Strong collaboration and relationship-building skills across distributed teams.
• Proficiency with Microsoft 365 applications, including Outlook, Excel, Word, Teams, and related business systems.
• Experience with enterprise systems and tools such as Employee Central, TA Hub, HR Insights, MSS, Informa, and MS Space.
• Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.

Business Support ATR-C - The typical base pay range for this role across the U.S. is USD $25.82 - $45.05 per hour. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $36.73 - $52.55 per hour.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

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