1183 - Virtual Assistant

We Make Remote Work Remarkable

• TopTalent from LatAm

Hello! We are

GoFasti, a Talent-as-a-Service.

GoFasti bridges the gap between world-class developers and designers from LatAm and first-class companies around the globe.

We need an English-fluent

Virtual Assistant

, based in Latin America, available to work remotely.

We are looking for someone with exceptional communication and relationship-building skills, who embraces changes while maintaining strong attention to detail. An interested and proactive person, who's constantly learning and improving their skills.

Are you the one we are looking for?

Responsibilities:

• Manage caregiver scheduling and quickly find replacements when someone calls out or doesn't show
• Route caregivers efficiently, considering distance and coverage area (dispatcher-style)
• Handle calls and messages from clients and caregivers, with patience and professionalism
• Keep client and caregiver records accurate and confidential in the agency's care software
• Support admin tasks, data entry and payroll corrections
• Follow SOPs closely and keep processes organized and accurate
• Handle other admin tasks as needed
• Must have: 1 year of experience in admin, scheduling, dispatch, customer service or similar
• Fluent, friendly spoken and written English; comfortable on the phone with seniors and families
• Strong attention to detail and process-driven
• Able to multitask, think quickly on their feet, and maintain a good attitude under pressure
• Confident with Google Workspace and email
• Reliable internet, a quiet workspace and a headset
• Discretion with private health information
• Nice to have: Experience in home care or healthcare

Here are the steps for this process:

Application review/approval

>

Screening interview with GoFasti's team

>

We build and send your profile to our client

>

Profile review/approval by client

>

Interview with the client

>

Hiring and onboarding.

Once you apply for the job, our team will review your resume. If it meets the requirements, we will contact you and move forward in the process.

Note for Candidates Approached Directly:

If you were contacted directly by a member of our team and are interested in this opportunity, please do not apply through this link. Instead, reach out to the person who contacted you to coordinate a meeting.

Thank you!