- Pay
- $107,600 — $205,600 USD per year
- Employment
- full time
Employer Job Description
From Microsoft's posting. “We” and “our” refer to the employer.
Overview
Microsoft Customer and Partner Solutions-Core (MCAPS) accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value faster and turn innovation into measurable business impact. Through deep technical expertise and differentiated go-to-market execution, we win competitively, capture market share, and scale repeatable growth motions.
We differentiate through value creation - delivering world-class, AI-powered customer experiences that accelerate adoption, strengthen loyalty, and create sustainable competitive advantage, driving growth that outpaces the market.
The Customer & Commercial Success (CCS) organization, an organization within MCAPS-Core, is the connected engine that turns Microsoft’s commercial strategy into execution at scale — making it simpler and faster for the field to win for every customer, in every segment, region, and role.
The organization brings together planning, landing, execution excellence, services portfolio and delivery, and field activation across Account Team Unit, Specialist Team Unit, and Customer Support Unit to accelerate customer value, drive growth, and strengthen the end-to-end experience across every customer moment.
Drive strategic customer adoption and commercial growth of the Microsoft IQ Platform by providing deep technical expertise, architectural guidance, and executive-level engagement. Partner with global sales teams, engineering, and product leadership to accelerate complex enterprise AI opportunities, remove technical and business barriers, and translate customer requirements into scalable solutions.
Serve as a trusted advisor to strategic customers while influencing product direction, enabling field execution, and delivering measurable business impact through enterprise AI transformation.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
- Lead regional solution incubation, validating prototypes and pilots with customers and connecting technical capabilities to business outcomes and ROI.
- Drive high-value opportunities through market analysis, business cases, and technical guidance that remove deal barriers and accelerate revenue.
- Create reusable sales assets and competitive guidance that help field teams and partners position solutions consistently and scale proven approaches.
- Shape product roadmaps and go-to-market strategy by translating customer feedback and field insights into solutions ready for broader adoption.
Qualifications
- Required/minimum qualifications
- Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 6+ years experience in technical solution architecture and enterprise sales, business development, strategic consulting, technical consulting, or relevant/prioritized industry (e.g., Finance, Healthcare, Retail) OR equivalent experience.
- Additional or preferred qualifications
- Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 8+ years experience in technical solution architecture and enterprise sales, business development, strategic consulting, technical consulting, or relevant/prioritized industry (e.g., Finance, Healthcare, Retail) OR equivalent experience.
- Relevant technical certification(s) in cloud technologies, solution architecture, or related domain (e.g., Microsoft Certified: Azure Solutions Architect Expert, Microsoft 365 Certified: Enterprise Administrator Expert) or equivalent industry certification.
Solution Sales Advisory IC4 - The typical base pay range for this role across the U.S. is USD $107,600 - $187,500 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $145,600 - $205,600 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Employer application notice
Equal opportunity and accommodations
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable
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