Lead Gourmet Coffee Barista Attendant

Hourly Rate: $34.65

JOB SUMMARY

Complete opening and closing duties, including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Complete all closing reports, including MICROS reports. Record transaction in MICROS system at time of order.  Obtain change required for expected business level and keep bank secure at all times. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, and drop off receipts. Transport bank to/from assigned workstation.

Resolve any cash overages or shortages as requested by Accounting. Communicate with guests and other employees and ensure staff is working together as a team to ensure optimum service. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model.

Where great benefits lead to a life fulfilled.

• Competitive Pay
• Medical/Dental/Vision/401K opportunities
• Travel discounts
• Credit Union Membership
• Tuition Reimbursement
• Professional Counseling & Family Support
• Growth and Development Opportunities
• Site Specific Perks
• Free daily associate meal
• Monthly & quarterly team celebrations and awards
• Company branded attire for outdoor associates
• Discounts to onsite food outlets and spa
• Discounted bus pass
• Community service opportunities
• CORE WORK ACTIVITIES

Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.

Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.

Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.

Speak with others using clear and professional language, and answer telephones using appropriate etiquette.

Develop and maintain positive working relationships with others, and support team to reach common goals.

Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time.

Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

Attention to customer service with a professional and pleasant personality.

Available to work a flexible schedule including evenings, weekends, and holidays.

Perform other reasonable job duties as requested by Supervisors.