Night Manager

Responsible for providing support and supervision over multiple locations while partnering with service providers to deliver exemplary customer service to our clients.

ESSENTIAL FUNCTIONS

Daily job responsibilities/functions to include, but not limited to:

• •Visits/Inspects all buildings on a rotating basis to ensure cleaning is up to City Wide standards
• •Communicates policies and procedures to in-house employees and Independent Contractors (IC)
• •Conducts proper safety training to in-house employees and ICs
• •Trains on proper cleaning techniques to in-house employees
• •Partners with ICs to train on City Wide cleaning techniques
• •Acts as a liaison between independent contractor and FSM
• •Adheres to the Client Complaint Policy (physically verify, when possible)
• •Reports to FSM details of nightly inspections
• •Verifies all building checklists are being followed

•Sends nightly report to FSM recapping areas of opportunity, employee issues, etc.

• •Maintains location key box
• •Supports New Starts
• •Partners with independent contractor crews and conducts random building inspections
• •Communicates any building maintenance issues to FSM
• •Identifies NBJS (non-basic janitorial services) opportunities and reports them to FSM
• •Remains current with online training
• •Travel required
• •Uses timekeeping system to record hours
• •Reports any work-related injuries

Requirements

• Education
• •High School Diploma or equivalent

Qualifications

• •Minimum 6 months of prior management experience
• •Preferred computer proficiencies: Microsoft Office (Word, Excel, and Outlook) and Email and Internet
• Knowledge, skills, and abilities
• •Professionalism
• •Having a sense of urgency
• •Task completion on assigned projects or job functions
• •Effective communication