Junior Account Manager - Advertising

takealot.com

, South Africa's leading online retailer, is looking for a highly talented

Junior Account Manager - Advertising to join our team in Cape Town.

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

This position reports to the Portfolio Accounts Lead

Purpose of the role:

The Junior Account Manager (JAM) provides operational, administrative and client-support functions to the Retail Media team, working closely with Account Managers (AMs), Key Account Managers (KAMs), and Portfolio Leads. They will own a portfolio of smaller advertisers/sellers and be responsible for growing those accounts through structured engagement, with clear guidance and guardrails from senior team members. This role is a stepping stone into full Account Management, with exposure to campaign planning, reporting, client service and

e-commerce commercial operations.

Your responsibilities will include:

• Client Support & Portfolio Management
• Manage a portfolio of small-to-mid-tier advertisers/sellers on the Takealot platform.
• Support AMs and KAMs with administrative and executional tasks across their client portfolios.
• Conduct regular check-ins with assigned clients to ensure campaign execution aligns with expectations.
• Gather client objectives, briefs and assets accurately, ensuring timely delivery to internal teams.
• Campaign Administration & Execution
• Assist with the creation of campaign cost estimates (CEs), booking forms and invoicing packs.
• Ensure campaign bookings are loaded accurately into systems and aligned with internal calendars.
• Coordinate asset collection from clients for design and campaign management teams.
• Track live campaigns and flag issues, delays or risks to relevant AMs/KAMs.
• Support in compiling performance reports and packaging insights for client delivery.
• Sales Support & Commercial Operations
• Identify upsell opportunities within your smaller portfolio based on performance metrics and product availability.
• Assist AMs/KAMs in preparing pitch decks, proposals and client documentation.
• Maintain CRM hygiene, updating client interactions, pipeline data and account progress.
• Support the team with rate card updates, product education and process improvements.
• Data & Insights
• Pull data extracts and basic dashboards for internal and external reporting.
• Support the development of campaign post-analysis reports (under guidance).
• Conduct basic research into client categories, competitors and market trends.
• Cross-Functional Coordination
• Liaise with creative, analytics, finance, merchandisers and campaign operations teams to ensure smooth execution.
• Escalate blockers quickly and follow through until resolution.
• Champion process consistency and high-quality delivery across Retail Media operations.
• Qualification & Experience: Diploma or National Certificate in (Marketing, Media, Commerce or Communications preferred).
• Attributes Required: Technical & Functional Skills
• Strong organisational skills with exceptional attention to detail.
• Proficiency in Google Workspace (Slides, Sheets, Docs).
• Ability to manage multiple tasks simultaneously in a fast- paced environment.
• Basic understanding of digital advertising concepts (CPM, CPA, display, sponsored products, targeting, etc.) — or willingness to learn quickly.
• Comfortable with numbers, data and reporting.
• Behavioural Competencies
• Proactive, eager to learn and open to feedback.
• Excellent communication skills (written and verbal).
• Strong follow-through and ownership of tasks.
• Curious mindset — asks questions, challenges assumptions and seeks better ways of working.
• High integrity, strong work ethic, and a willingness to “roll up sleeves”.
• Collaborative team player who thrives in a dynamic, entrepreneurial environment.
• The Environment: takealot.com employees are entrepreneurial and dynamic, smart, customer- centric, fun and have the shared ambition of takealot.com being the leading e- commerce company in Africa.
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
• We are short on ego and high on output.
• We are doers and not only thinkers, its all in the execution after all.
• We love what we do and what we are creating.
• We seek to employ an Extra Ordinary Mind who is
• Smart, has Integrity, and is Hardworking.
• If you meet the above you are an Extraordinary Mind so come and join us!
• Takealot Group is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply.