Senior Director, CS&E

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Strategy & Corporate Development

Job Sub Function:

Strategic Planning

Job Category:

People Leader

All Job Posting Locations:

Raritan, New Jersey, United States of America

Job Description:

• Senior Director, CS&E
• Location: Raritan, NJ
• Department: J&J MedTech Surgery, Key Account Management
• Reports to: Vice President, Key Account Management

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of surgery? Ready to join a team that’s reimagining how we heal? Our Surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world. Your contributions will help effectively treat some of the world’s most prevalent conditions such as obesity, cardiovascular disease and cancer. Patients are waiting.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

Johnson & Johnson is searching for the best talent for a Senior Director, KAM, Contract Strategy & Execution to lead our pricing, contracting, and offer development organization for the Surgery business.  The position will be based out of Raritan, NJ and report to the Vice President, Key Account Management.

The Senior Director leads a cross-functional team spanning Contract Strategy, Pricing, Offer Development, Deal Excellence, and Contract Management. This leader evolves our pricing and contracting approach in service of brand strategy to deliver sustainable, profitable growth, and oversees the ongoing transformation of Contract Management into a competitive advantage.

The Senior Director oversees business operations end to end, leading the team from account strategy creation through execution to contract signature. Partnering closely with Brand Marketing and Account Management, this leader delivers on business commitments and implements the policies and strategies that sustain the business's vitality and success. Additional responsibilities include:

• Develop and implement business strategies that align with market opportunities and customer needs.
• Prioritize business opportunities, assess resource trade-offs, and partner with Key Account Management on strategic account initiatives.
• Oversee demand and access strategies, ensuring pricing and contract delegations are tailored to account needs.
• Ensure optimal team staffing levels and drive talent acquisition, training, and development across the organization.
• Coach and mentor direct reports in contract strategy, pricing, offer development, and deal-excellence.
• Collaborate cross-functionally with marketing, sales, contracting, finance, and professional education teams to ensure alignment and drive business performance.
• Monitor healthcare industry trends, delivery strategies, and marketplace developments to adapt business strategies accordingly.
• Foster a culture of collaboration, cross-functional accountability, and inclusivity within the organization.
• Drive data-driven decision-making and effectively leverage insights to inform strategy planning.
• Ensure compliance with business conduct policies, healthcare compliance (HCC), and other J&J policies and procedures.
• Serve as a change leader, guiding the team through transformation initiatives and building the talent needed to sustain them.

Qualifications / Requirements

• Bachelor’s degree in Business, Life Sciences, or a related field, or equivalent experience (MBA preferred).
• 12+ years of healthcare business experience.
• 5+ years of experience in people management.
• Strong understanding of the U.S. healthcare industry and digital environment.
• Proven track record in commercial leadership roles (e.g., marketing, account management, sales, contracting, finance).
• Experience leading across a broad, complex Life Sciences, MedTech, or Tech portfolio.
• Demonstrated expertise in strategic planning and execution.
• Strong financial skills.
• Ability to influence across multiple partners within a large, complex environment.
• Highly effective written and verbal communication and stakeholder management skills.
• Ability to foster a culture of collaboration, engagement, and inclusivity.
• Strong problem-solving skills, with the ability to process complex and often conflicting inputs.
• Data-driven decision-making and ability to harness insights for strategy planning.
• Proven ability to navigate and handle constructive conflict.
• Effective talent development and leadership through change.
• Demonstration of Credo Values, strong ethics, and integrity.
• Proven experience in pricing, contract strategy, or deal management.
• Deep knowledge of pricing and contracting practices in the healthcare industry.
• Ability to drive cross-functional collaboration across marketing, sales, contracting, and finance.
• Strong relationship management and customer advocacy skills.
• Experience partnering with strategic account management teams to shape customer offers and deals.
• Proficiency in Microsoft Office and sales force effectiveness tools.
• Ability to work independently and as part of a team.
• Capability to manage multiple priorities in a fast-paced environment.
• Ability to travel overnight up to 20% of the time.
• Valid driver's license issued in one of the 50 United States.
• Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
• Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.

Required Skills:

Preferred Skills:

The anticipated base pay range for this position is :

$187,000.00 - $320,850.00

Additional Description for Pay Transparency:

The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/performance year. Bonuses are awarded at the Company’s discretion on an individual basis.

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).

This position is eligible to participate in the Company’s long-term incentive program.

Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:

Vacation –120 hours per calendar year

Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year

• Holiday pay, including Floating Holidays –13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year
• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
• Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
• Caregiver Leave – 80 hours in a 52-week rolling period10 days
• Volunteer Leave – 32 hours per calendar year
• Military Spouse Time-Off – 80 hours per calendar year
• For additional general information on Company benefits, please go to: https://www.careers.jnj.com/employee-benefits