Employer Job Description
From H-E-B's posting. “We” and “our” refer to the employer.
Responsibilities Job Summary: This role provides focused operational support within one of three key service areas—Information Center, Cash Control, or Catering Delivery—depending on assignment. It delivers exceptional customer service while ensuring accuracy, efficiency, and adherence to store standards. Whether assisting customers, maintaining financial controls, or executing high‑quality catering deliveries, the position contributes to a smooth, customer‑centered store experience.
Key Responsibilities & Essential Functions: Information Center: Provides superlative customer service through engaging the customer and suggestive selling techniques Meets sales quotas as established by partner and department manager Provides information regarding activities conducted at the store, and location of departments, offices, and employees within organization Collects payments for limited customer purchases, makes correct change, and maintains an accurate till Processes returns, voids, charges, bottle deposits, and purchases
Cash Controller: Keeps records of store financial transactions; ensures office/store funds balance Performs all necessary terminal and bank readings Prepares/reconciles tills Visits the sales floor to help with pulls and audits Research/resolves store accounting variances Catering Driver: Load and unload catering orders Delivery, set up, service, and clean-up of Central Market products while extending superior customer service Assist Catering department in catering sales/production when necessary Adheres to traffic and safety laws, as
well as H-E-B policy. Including training and safety certification. Ensure vehicle is maintained, interior is clean and all compartments are food safe Knowledge of office delivery dock entrance and elevators The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs.
Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations. Qualifications & Key Requirements: Intermediate operations individual contributor position providing service or support through manual operational tasks in a hands-on environment supporting daily business activities. Works under moderate supervision on mostly routine tasks but may deviate from or interpret standard procedures based on knowledge gained through learned experience.
Work Experience: 2+ years of experience generally expected Knowledge/Skills/Abilities: Ability to think on your feet to satisfy the customer Basic food knowledge and banquet services Cash Controller & Information Center: Demonstrated excellent customer service as a cashier required.
Must have the ability to use the cash register system effectively Ability to handle multiple tasks Excellent customer service skills Detail-oriented Catering Driver Only: Good driving record and valid Class C Texas Driver’s License No moving violations in previous 3 years No Felony convictions ever No DWI convictions No misdemeanor drug and alcohol convictions No preventable accidents for the previous 3 years Driver recertification every 3 years Participate in Annual MVR Check and Review Education: High school education
Licenses/Certifications: Cash Controller & Information Center: Completion of Texas Alcoholic Beverage Commission-approved Seller Training Program and current commission certification Catering Driver Only: Completion of Texas Alcoholic Beverage Commission-approved Seller Training Program and current commission certification Physical Demands & Working Conditions: Function in a fast-paced, retail, office environment Lift and carry moderately heavy loads Ability to lift 50 pounds Pushing and pulling up to 250 pounds Bend, reach, squat The
work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Last revised: 08-03-2026
Responsibilities
- Job Summary: This role provides focused operational support within one of three key service areas—Information Center, Cash Control, or Catering Delivery—depending on assignment. It delivers exceptional customer service while ensuring accuracy, efficiency, and adherence to store standards. Whether assisting customers, maintaining financial controls, or executing high‑quality catering deliveries, the position contributes to a smooth, customer‑centered store experience. Key Responsibilities & Essential Functions: Information Center: Provides superlative customer service through engaging the customer and suggestive selling techniques Meets sales quotas as established by partner and department manager Provides information regarding activities conducted at the store, and location of departments, offices, and employees within organization Collects payments for limited customer purchases, makes correct change, and maintains an accurate till Processes returns, voids, charges, bottle deposits, and purchases Cash Controller: Keeps records of store financial transactions; ensures office/store funds balance Performs all necessary terminal and bank readings Prepares/reconciles tills Visits the sales floor to help with pulls and audits Research/resolves store accounting variances Catering Driver: Load and unload catering orders Delivery, set up, service, and clean-up of Central Market products while extending superior customer service Assist Catering department in catering sales/production when necessary Adheres to traffic and safety laws, as well as H-E-B policy. Including training and safety certification. Ensure vehicle is maintained, interior is clean and all compartments are food safe Knowledge of office delivery dock entrance and elevators The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations. Qualifications & Key Requirements: Intermediate operations individual contributor position providing service or support through manual operational tasks in a hands-on environment supporting daily business activities. Works under moderate supervision on mostly routine tasks but may deviate from or interpret standard procedures based on knowledge gained through learned experience. Work Experience: 2+ years of experience generally expected Knowledge/Skills/Abilities: Ability to think on your feet to satisfy the customer Basic food knowledge and banquet services Cash Controller & Information Center: Demonstrated excellent customer service as a cashier required. Must have the ability to use the cash register system effectively Ability to handle multiple tasks Excellent customer service skills Detail-oriented Catering Driver Only: Good driving record and valid Class C Texas Driver’s License No moving violations in previous 3 years No Felony convictions ever No DWI convictions No misdemeanor drug and alcohol convictions No preventable accidents for the previous 3 years Driver recertification every 3 years Participate in Annual MVR Check and Review Education: High school education Licenses/Certifications: Cash Controller & Information Center: Completion of Texas Alcoholic Beverage Commission-approved Seller Training Program and current commission certification Catering Driver Only: Completion of Texas Alcoholic Beverage Commission-approved Seller Training Program and current commission certification Physical Demands & Working Conditions: Function in a fast-paced, retail, office environment Lift and carry moderately heavy loads Ability to lift 50 pounds Pushing and pulling up to 250 pounds Bend, reach, squat The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Last revised: 08-03-2026
About this listing
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
Employer posted:
Listing check
- Employer posted
- · 2 days ago
- Status
- Listed as a current opening
- Apply goes to
- careers.hrblock.com
How to spot a ghost jobGhost Job Checker: check another job link
The checker shows whether the employer still lists a job.
