Retail Strategic Account Lead (West Coast)

We are seeking a Strategic Account Lead to own and grow one of our most significant retail relationships end-to-end, leading buyer meetings and negotiations, setting account strategy, and directing cross-functional teams to keep the assortment pipeline on track.

This is a senior, client-facing role for someone who has owned a large, concentrated retail account relationship and is comfortable operating with full autonomy and decision authority, not in a supporting or escalation-first capacity.

Key Responsibilities

• Account Ownership & Buyer Relationship
• Own the buyer relationship end-to-end, leading buyer meetings, negotiations, and order management directly
• Build and maintain buyer-side credibility and trust at a senior, strategic level
• Account Strategy & Growth
• Own overall account strategy: where the relationship is headed, where risk is building, and where there is room to expand within the account
• Identify and escalate structural risk to the relationship (share loss, competitive encroachment, program changes) early, with a clear point of view on response
• Cross-Functional Leadership
• Set SKU goal strategy against volume targets and licensor commitments, translating cross-functional input into a coherent account plan
• Set cross-functional direction with Creative, Product Development, and Sales Operations & Pricing to keep the pipeline and assortment strategy on track, with full ownership of day-to-day decisions
• Negotiation & Executive Representation
• Represent Magenta at the executive/strategic level in account negotiations, partnering with Sales
• Operations & Pricing on deal terms
• Pipeline & Reporting
• Track opportunities, orders, and customer communications in the CRM
• Maintain accurate pipeline reporting and sales forecasts
• Coordinate internally on pricing, product availability, and fulfillment
• Success Metrics
• Account relationship is stable or growing, with no unplanned share or program loss and credible progress on any identified expansion opportunity• Cross-functional teams (Creative, Product Development, Pricing) treat this role as the clear, final decision-maker on account priorities
• Assortment and development process runs on a predictable, well-managed cadence, with visible improvement in the underlying pipeline

Minimum Qualifications

• Experience owning a large, concentrated retail account relationship at a strategic, client-facing level (ideally with a major off-price or big-box retailer)
• Track record operating with full autonomy and decision authority, not in a supporting or escalation-first capacity
• Strong cross-functional leadership across creative, production, and pricing functions
• Strong relationship-building and negotiation skills
• Excellent communication and presentation skills
• Highly organized with strong pipeline management abilities
• Experience using CRM systems
• Thrives in a fast-paced, reactive environment

Preferred Qualifications

• Prior buyer-side or retail experience
• Licensed consumer products or housewares experience
• Additional Qualifications
• Experience selling consumer products, home goods, ceramics, giftware, or housewares
• Experience selling to retail buyers at national or regional retailers
• Existing relationships with retail buyers or distributors
• Experience presenting product lines, catalogs, or showroom collections
• Experience working with licensed brands or private label programs
• Location & Travel
• Remote, West Coast. Candidates must be physically based in CA, AZ, NV, WA, or OR. This role requires periodic in-person availability for buyer meetings and showroom visits (approximately 6-10 times per year).