Account Manager

Landscape Workshop is growing exponentially and is seeking an Account Manager to oversee commercial landscape maintenance operations, lead field crews, and build strong client relationships across a portfolio of commercial properties. This role is ideal for someone who enjoys working with people, solving problems, driving operational excellence, and delivering exceptional customer experiences.

What You'll Be Doing

• Lead and support landscape maintenance crews to ensure exceptional service delivery.
• Build strong client relationships through regular communication and site visits.
• Coordinate labor, schedules, equipment, and resources to maximize team performance.
• Provide coaching and support to crew leaders on horticulture, equipment, and daily operations.
• Maintain a safe work environment for employees, clients, and the public.
• Identify opportunities for landscape enhancements and collaborate with internal teams to deliver projects successfully.
• Monitor budgets, labor hours, expenses, and project performance.
• Facilitate client meetings and provide proactive solutions to meet customer needs.
• Assist with job estimating and proposal follow-up when needed.
• Ensure company equipment is properly maintained and utilized.

Requirements

• Minimum of 2 years of experience managing landscape maintenance crews and servicing customers.
• Strong leadership skills and the ability to motivate and develop teams.
• Customer-focused professional with excellent relationship-building abilities.
• Strong work ethic with a hands-on approach to problem solving.
• Bachelor's degree or associate degree preferred.
• Microsoft Word, Excel, and Outlook proficiency.
• Strong communication and interpersonal skills.
• Organization and time management skills.
• Budget and project management capabilities.
• Customer service and conflict resolution skills.
• Ability to manage multiple priorities in a fast-paced environment.