National Accounts Director

Symmetrio is recruiting a National Accounts Director for our client, an established organization specializing in medical technology products and solutions. This individual will be responsible for developing and managing strategic relationships with national accounts, driving long-term business growth, and identifying opportunities to expand the organization's presence within key customer accounts.

The ideal candidate will have a strong background in strategic account management, customer relationship development, and business development. This role requires a highly strategic, results-driven professional who can build relationships with executive-level decision-makers, navigate complex sales environments, and establish long-term partnerships that maximize business opportunities.

This position involves managing relationships across multiple geographic markets and working closely with internal sales teams and key stakeholders. Willingness to travel up to 50% is preferred.

Responsibilities

• Develop and execute strategic account plans to strengthen relationships, increase account penetration, and drive long-term revenue growth.
• Establish and maintain strong relationships with key stakeholders at all organizational levels, including C-suite executives.
• Identify new business opportunities within national and strategic accounts by understanding customer needs, organizational priorities, and long-term equipment plans.
• Collaborate with regional and district sales teams to maximize business opportunities and ensure a coordinated approach to account management.
• Build relationships with key decision-makers to position the organization as a preferred supplier and strategic partner.
• Develop and maintain consistent account strategies across geographic markets and local and national decision-makers.
• Work closely with internal teams to align sales objectives, product availability, pricing, marketing strategies, and customer requirements.
• Lead presentations and technical product demonstrations to communicate solution capabilities and value to executive-level stakeholders.
• Support business development initiatives to expand market presence and strengthen competitive positioning.
• Identify opportunities to displace established competitors and develop exclusive or preferred supplier relationships.
• Coordinate internal resources, business units, and industry partners to deliver comprehensive solutions to strategic accounts.
• Maintain high levels of customer satisfaction through proactive communication, relationship management, and timely resolution of customer needs.

Requirements

• Minimum of 5 years of experience in customer relationship management, strategic account management, or a related field.
• Proven ability to develop and maintain relationships with executive-level decision-makers.
• Experience overcoming established competitors and building preferred or exclusive supplier relationships.
• Strong business development skills with an entrepreneurial approach to identifying and pursuing new opportunities.
• Excellent negotiation, communication, and problem-solving skills.
• Strong technical aptitude with the ability to understand and effectively present complex products and solutions.
• Demonstrated executive-level business acumen and strategic decision-making capabilities.
• Exceptional organizational skills, attention to detail, and ability to manage multiple priorities and deadlines.
• Strong follow-up and relationship management skills with a commitment to customer satisfaction.
• Ability to develop and deliver effective technical presentations and product demonstrations.
• Bachelor's degree in Business or a related field preferred.
• Willingness to travel up to 50% preferred.