IT Systems Analyst

Capture and model business requirements and work with business partners to understand directions and priorities to assure the delivery of quality information technology (IT) solutions. Note, jobs that are tied to business facing roles should be matched to IT Business Analyst.

Capture and model/map business requirements, and work with business partners to understand directions and priorities to assure the delivery of information technology solutions.

Responsibilities

• Core Duties: Understand business processes and translate into system solutions.
• Assist with feasibility studies of enhancement requests, identifying options and recommending an IT solution.
• Assist the project manager in developing project scope, cost, resources, impact and schedule.
• Create business requirements, including business rules, quality attributes, performance goals, external interfaces and constraints.
• Collaborate with the business partners and test team to create and execute system test plans, user-acceptance testing and rollout.
• Assist the development team to develop technical specifications.
• Perform production support activities, including triaging issues, evaluating patches and fixes, assessing impact, and implementing solution.
• Conduct in-depth analysis to solve problems, identifying gaps and issues that minimize system modification and maintenance; make recommendations, including discovering new approaches or applications.
• Design and document modules and components and how they will interface with each other.
• Develop functional specifications to ensure compliance with system development lifecycle methods.
• Minimum Education and Experience: Bachelor’s degree and five years of relevant experience or combination of education and relevant experience.
• Knowledge, Skills and Abilities: Demonstrated experience with both process and data modeling.
• Demonstrated experience with fit/gap analysis.
• Understanding of relational database concepts.
• Strong understanding of the components of web applications.
• Strong understanding of the software development life cycle.
• Strong problem solving and troubleshooting skills.
• Ability to work effectively and collaboratively with minimum direction.
• Effective verbal and written communication skills.
• Ability to establish effective, ongoing relationships with clients, staff and management.
• Ability to manage multiple competing priorities and work under pressure in high stress situations.
• Demonstrated ability to program or script.