Case Manager II - Surgery

Summary

Coordinate activities of a multi-disciplinary team involved in managing patient care including utilization management, physicians, social workers and discharge planners.

Primary Responsibilities

Monitor patient care from pre-admission through discharge to ensure patient progress towards desired outcomes.

Collaborate daily with physicians and clinical staff to maximize quality care.

Assist physicians with patient assessments.

Communicate plan of care to patients including responding to telephone messages and facilitating medication refills under the physician's direction.

Coordinate patient discharge plan, follow-up and ongoing clinical management post discharge.

Complete program evaluation summaries.

Facilitate staff meetings and advisory committee meetings.

Assist with the fiscal management of annual budgets.

Provide outreach/education services to other professionals as appropriate.

Knowledge – Skills – Abilities

Knowledge of biology, clinical judgment, medicine, cultural awareness, and consulting.

Medical documentation, interpersonal, practice-based learning and improvement, empathy, and decision making skills.

Qualifications

• Appropriate experience may be substituted for education on an equivalent basis
• Minimum Required Education:             Bachelor’s degree
• Minimum Required Experience:           3 years
• Physical Requirements
• Work requires occasionally lifting moderate weight materials, standing, or walking continuously.
• Work Environment
• Occasional exposure to dust, noise, temperature changes, or contact with water or other liquids. Work is performed in an environmentally controlled environment.
• Sensory Acuity
• Ability to detect and translate speech or other communication required. May occasionally require the ability to distinguish colors and perceive relative distances between objects.
• Why MCW?
• Outstanding Healthcare Coverage, including but not limited to Health, Vision, and Dental. Along with Flexible Spending options
• 403B Retirement Package
• Competitive Vacation and Paid Holidays offered
• Tuition Reimbursement
• Paid Parental Leave
• Employee & Family Assistance Program (EFAP)
• Pet Insurance
• On campus Fitness Facility, offering onsite classes
• Additional discounted rates on items such as: Select cell phone plans, local fitness facilities, Milwaukee recreation and entertainment etc.
• For a brief overview of our benefits see: Benefits Overview
• For a full list of positions see: MCW Careers
• At MCW all of our endeavors, from our internal operations to our interactions with our partners, are driven by our shared organizational values: Caring – Collaborative – Curiosity – Inclusive – Integrity – Respect. We are committed to fostering an inclusive environment that values diversity in backgrounds, experiences, and perspectives through merit-based processes and in alignment with all applicable laws. We believe that embracing human differences is critical to realize our vision of a healthier world, and we recognize that a healthy and thriving community starts from within. Our values define who we are, what we stand for and how we conduct ourselves at MCW. If you believe in embracing individuality and working together according to these principles to improve health for all, then MCW is the place for you. For more information, please visit our institutional website .
• MCW as an Equal Opportunity Employer and Commitment to Non-Discrimination: The Medical College of Wisconsin (MCW) is an Equal Opportunity Employer. We are committed to fostering an inclusive community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, age, disability, sex, gender identity/expression, sexual orientation, marital status, pregnancy, predisposing genetic characteristic, or military status. Employees, students, applicants or other members of the MCW community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic.