On-Site Service Engineer Team Lead

This role oversees and performs semi‑routine preventative maintenance activities following established schedules and procedures, ensuring equipment reliability and consistent operational support.

Key Responsibilities

• Daily team leadership — Directs on‑site operational activities and serves as the primary customer contact for Installation Qualification–related matters.
• Procedure management — Establishes, maintains, and audits local operating procedures used for training and reference.
• Project support — Assists with special on‑site projects under guidance from senior technical experts or project management.
• Maintenance documentation — Maintains accurate records of repairs and preventative maintenance using approved systems and supports development of maintenance schedules.
• Failure analysis support — Provides information related to equipment failure modes to assist in root‑cause analysis.
• Technical reporting — Submits operational insights to technical teams and prepares weekly/monthly activity reports as required.
• Escalation readiness — Works with site leadership to ensure continuous escalation coverage.
• Team collaboration — Maintains reliable attendance and contributes positively within a collaborative team environment.
• Operational flexibility — Follows supervisory direction and performs additional duties as assigned.

Requirements

• Education: AS degree in a relevant technical field, or equivalent military/technical experience.
• Experience: Minimum 5 years of related semiconductor industry experience, including completion of role‑specific training and demonstrated product understanding.