Pandora Jewelry Sales Specialist, Patrick Henry Mall

Join us today at our Pandora Boutique! This location is exclusively Pandora-branded owned and operated by REEDS Jewelers, a family-run company celebrating excellence since 1946. REEDS is known for its high standards of quality, personalized service, and ethical leadership in the jewelry and luxury retail industry. Learn more about our story and career opportunities at REEDS.jobs.

About Pandora

Pandora is a global leader in self-expression through jewelry, renowned for its iconic charm bracelets, elegant rings, and timeless necklaces. With a bold commitment to sustainability— the brand continues to set the standard in innovation and responsible craftsmanship. Working in a Pandora boutique means more than just selling jewelry—it’s about helping customers celebrate life’s moments and milestones.

As the face of a beloved global brand, boutique team members connect with passionate, loyal clients who return time and again to build meaningful personal collections. Every day is an opportunity to create unforgettable experiences.

Patrick Henry Mall serves as the primary shopping destination for Newport News and the greater Peninsula region, with consistent traffic from locals, military families, and visitors. Newport News offers a blend of waterfront living, historic charm, and access to major employers in defense, shipbuilding, and healthcare. Retail professionals here benefit from a strong customer base and a diverse, growing community.

We’re looking for a passionate and client-focused Pandora Jewelry Sales Specialist to join our team at REEDS. You’ll be the face of the brand—connecting customers with meaningful pieces, delivering memorable service, and contributing to a culture of joy, elegance, and performance. If you love jewelry, love people, and thrive in a team-oriented, high-energy environment, we want to meet you.

What You’ll Do

• Client Experience
• Provide exceptional service at every step of the customer journey
• Create personalized shopping experiences and build lasting client relationships
• Educate clients on Pandora’s product offerings and brand story
• Maintain a polished, welcoming, and engaging presence on the sales floor
• Sales Performance
• Achieve and exceed personal and team sales goals
• Stay informed on product knowledge, promotions, and visual standards
• Drive repeat business through clienteling and follow-up strategies
• Support store events and promotional activities
• Store Operations
• Assist with merchandising and maintaining visual standards
• Operate POS systems accurately and efficiently
• Uphold cleanliness and organization of both front and back of house
• Follow store policies and security procedures
• Our Values
• We live and sell through REEDS’ core principles: Integrity – Do what’s right, always
• Performance Excellence – Drive results and growth
• Stewardship – Build trust at every turn
• Professionalism – Lead with confidence and consistency
• Entrepreneurial Spirit – Think boldly, act decisively
• Team Orientation – Support, uplift, and collaborate
• Passion – Love what you do and share it with others

Requirements

• Required Qualifications
• Retail or hospitality experience, preferably in jewelry or luxury sales
• Enthusiasm for the Pandora and REEDS brands
• Excellent communication and interpersonal skills
• Comfort working in a fast-paced and team-driven environment
• Availability to work a flexible schedule including weekends, holidays, and evenings
• High School Diploma or Equivalent
• Legal authorization to work in the U.S.

Preferred Qualifications

• Jewelry product knowledge or GIA coursework
• Passion for storytelling, personal expression, and client connections