Junior QA Support Analyst

About the Opportunity

Ace IT Careers is recruiting for a Junior QA Support Analyst opportunity focused on software quality, application issue investigation, and testing support.

This entry-level position is suitable for recent graduates, individuals with foundational IT knowledge, and candidates interested in beginning a career in Software Quality Assurance.

Applicants with academic projects, internships, or basic software testing experience are encouraged to apply. Previous professional QA experience is not required.

Key Responsibilities

• Assist with testing web-based applications and identifying software issues.
• Investigate reported application defects and document testing observations.
• Execute manual test cases and verify expected application behavior.
• Create and maintain defect reports using Jira or similar tools.
• Support functional, regression, and user acceptance testing.
• Collaborate with software development and support teams to investigate application issues.
• Reproduce reported bugs and verify implemented fixes.
• Maintain test execution records and application issue documentation.
• Communicate testing findings to relevant team members.
• Participate in Agile meetings and software quality improvement activities.
• Work Eligibility
• Candidates must reside within the position's approved United States hiring locations and satisfy the employer's applicable employment authorization requirements.
• Technical Evaluation & Career Preparation
• As part of the recruitment process, candidates may participate in an initial technical evaluation to assess their understanding of software testing concepts, practical knowledge, and readiness for the position.
• If areas requiring improvement are identified, candidates may receive feedback and recommendations for further technical preparation.
• Ace IT Careers also offers separate, optional technical training and career-preparation services for individuals interested in strengthening their skills. Any associated fees, program details, and terms will be clearly communicated before enrollment.
• Job applications and recruitment evaluations are free. Participation in paid preparation is voluntary, is not required for employment consideration, and does not guarantee interviews or employment.

Requirements

• 0–1 year of professional QA or IT support experience preferred.
• Fresh graduates and candidates without professional QA experience are welcome.
• Basic understanding of software applications and software testing concepts.
• Familiarity with SDLC, STLC, or manual testing fundamentals.
• Ability to identify, reproduce, and clearly document software issues.
• Strong analytical and problem-solving abilities.
• Good written and verbal communication skills.
• Attention to detail and willingness to learn new technologies.
• Academic projects, internships, or independent technical experience are valued.