Digital Media Specialist

Use and produce digital media to create and/or capture original materials. Advise clients on digital media products and options. May include designing and producing films or video presentations, digitizing analog materials, working with clients to determine digital media needs, developing new products and services, and performing other digital media-related services, such as still photography and digital imaging. May also provide technical support for digital media related computer hardware, software and network related problems.

This position has been deemed critical by the School of Engineering Dean’s Office and is exempt from the hiring freeze.

For Stanford University employees, please apply through the Opportunity Marketplace within Sequoia.

Note: This is a two year fixed term position.

Note - Visa sponsorship is not available for this position. All candidates must be eligible to work and live in the U.S.

Work Arrangement:

This position is onsite, working at the Stanford main campus.

Budgeted Salary:

The budgeted base salary range for this position is $84,481 to $98,439 per annum.

The School of Engineering

Stanford Engineering has been at the forefront of innovation for over a century, creating pivotal technologies that have transformed the worlds of information technology, communications, health care, energy, business and beyond. Our faculty and students are creative risk-takers who pursue excellence across a breadth of disciplines. Our alumni include some of the world's most successful leaders in technology and business.

Our staff are critical to enabling Stanford Engineering to accomplish its mission: seeking solutions to some of the world's most urgent challenges and educating leaders who will make the world a better place through the power of engineering principles, techniques and systems.

The Digital Media Specialist reports to the Technical Operations team in Stanford Engineering’s Center for Global & Online Education (CGOE). CGOE supports faculty and instructors in online and extended education by helping them create and deliver engaging, high-quality content using world-class pedagogy, educational technology, and tools.

The Digital Media Specialist provides operational support for the video production equipment used to record and stream university courses to students worldwide. The specialist regularly collaborates with faculty, instructors, teaching assistants, and guests conducting academic sessions in CGOE classrooms. The specialist also supervises and trains student staff who assist with recording and delivering these sessions.

In this role you will:

Operate video production equipment in CGOE-managed classrooms to reliably record and stream academic content.

Provide instructional technology support to faculty, staff, students, and other users during academic sessions in CGOE-managed classrooms.

Use remote system capabilities to provide operational support for academic courses held in classrooms not managed by CGOE.

Oversee and evaluate student staff assigned to capture academic sessions, providing training as needed to ensure they are prepared to support recording and delivery.

When needed, set up and operate remote or field video production equipment to capture academic content outside CGOE-managed classrooms.

Support preventive equipment maintenance and real-time troubleshooting to keep systems ready for academic sessions.

Responsibilities

• Core Duties: Collaborate with clients to determine project appropriate medium and plan production.
• Research, prepare and produce digital media for training, documentation, and other communicative purposes for both internal and external audiences.
• Diagnose and resolve digital media system problems. May also perform various hardware, software, peripheral, and networking technical assistance.
• Research, recommend, and implement hardware and software configurations to meet client needs and to help ensure compatibility with university systems and architecture.
• Set up, operate and troubleshoot on a variety of equipment including but not limited to; laptops, video cameras, video projection, video conferencing, still photography, digitalization, analog and digital audio recording.
• Maintain and ensure proper operation of all equipment and perform repairs and cleaning of digital media equipment.
• May manage logistics, video shooting, music and sound effect licensing, computer graphics, animation, digital effect creation, editing and tape duplication.
• May act as liaison with vendors ensuring scheduling, costs and requirements are met.
• Minimum Education and
• Experience
• Bachelor's degree and two years of relevant experience or combination of education and relevant experience.
• Knowledge, Skills and Abilities: Demonstrated technical experience using digital media equipment, video creation, editing software, and/or digital media control software.
• Knowledge in production techniques including videography, compression and file delivery.
• Experience with live streaming events.
• Knowledge of camera, lighting, sound and editing
• Understanding of online video environment and online distribution.
• Ability to adapt equipment setup and provide alternative setup or workarounds if necessary.
• Good interpersonal skills, judgment, and diplomacy required to interact effectively with and provide customer service to a broad audience.
• Ability to work independently as well as effectively in a collaborative team environment.
• Effective time management skills.