Account Manager, Commercial Insurance - Potential for Hybrid Work

A path for every ambition.

At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who count on us, and equally for the people who make that possible every day.

We’re creative thinkers and determined doers, guided by values that show up in how we work together: with empathy, adaptability, accountability and a genuine commitment to one another’s success. We foster bold ideas, celebrate curiosity and share what we know. Because when people grow, the work they do grows with them.

Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here.

Whether you’re starting out or leveling up, you’ll find the resources to evolve, the support to take on more and a team ready to back you at every stage.

Your ambition has a home here.

Discover a Career That Empowers You — Join HUB International!

At HUB International, we’re more than just an insurance brokerage firm — we’re a thriving community of entrepreneurs driven by purpose and passion. Every day, we help individuals, families, and businesses protect what matters most by providing a broad array of insurance, retirement, and wealth management products and services. But we don’t stop there — we also invest deeply in our people.

Here, your career is in your hands. You’ll be empowered to learn, grow, and truly make an impact. Whether you're supporting a local business or helping a national client navigate complex risk, you’ll be backed by the strength of a global firm and the heart of a regional team.

As one of the world’s largest insurance brokers — and a proud Stevie Award-winning workplace — HUB offers a unique blend of big-company resources and entrepreneurial spirit. With over 20,000 professionals across 570+ offices in North America, we bring together industry-leading technology, a strong culture of collaboration, and centers of excellence that fuel innovation.

Explore your future with HUB International. Let’s grow together. If you're ready to be part of a company where your voice matters, your work has purpose, and your potential has no limits — HUB is the place for you.

We currently have an opportunity for an Account Manager to join our Commercial Lines team in our Midlothian, VA office. This office is a fast paced niche-based division that primarily focuses on insuring dental practices. Insurance products include dental malpractice/professional liability, businessowner policies, workers compensation, cyber liability & data breach coverage, employment practices liability insurance, and other dental management coverages.

The selected individual will be responsible for servicing assigned small to middle market commercial insurance accounts with designated Producer.  Account rounding and development of new business as appropriate and in accordance with the practices, policies, and procedures of the Company.

Job Responsibilities:

Review and analyze commercial accounts for coverage, limits, etc., and make appropriate recommendations to clients.

Acquires understanding of clients’ insurance objectives and critically analyzes and compares insurance plans to determine suitability.

Develop and maintain relationships with clients to ensure that all service needs are met.

Stays abreast of changes in the insurance industry and other external conditions that may impact their clients.  Makes appropriate recommendations to clients in response to those changes independent of manager approval.

Acts as liaison between clients and insurance carriers to resolve service issues.  May also negotiate with underwriters and carriers.  Troubleshoots claims and billing issues.

Develop new business from existing accounts and assigned leads and contribute to meeting departmental production goals.

Gather information from clients and prepare applications for submission to the Marketing Department regarding new and/or renewal coverage.

Prepare client proposals based on client’s needs, rates, and coverages.

Prepare all transactions for assigned accounts, i.e. applications, certificates of insurance, invoices, forms.

Appropriately documents conversations with clients and carrier representatives and updates all HUB computer systems and automated agency management systems.

Maintain the accuracy of data in the agency management system.

May handle collections of premiums due.

Conduct business in a manner that demonstrates an understanding of both the business and earnings implications of the Company.

Other responsibilities as assigned by Manager.

Qualifications:

• Two years of commercial lines insurance experience.
• Thorough knowledge of commercial lines coverages and markets.
• Property and Casualty Insurance license.
• High School diploma or equivalent; AA and/or college degree preferred.
• Excellent oral and written communications skills.
• Superior customer service and problem-solving skills.
• Demonstrated proficiency with computer systems, including but not limited to Microsoft Office and automated agency management systems.
• Mastery of virtual technology, including meeting scheduling, video display and screen sharing.
• Ability to work in a team environment.
• High level attention to detail is essential.
• Excellent organizational, interpersonal, and communication skills.

What We Offer You:

At HUB International, we’re invested in your success — both inside and outside of work. Our benefits are designed to support your well-being, empower your growth, and set you up for a secure future. From comprehensive health coverage to resources that promote work-life balance, we’ve got you covered.

We believe in continuous learning and career momentum. Whether you're just getting started or ready to take the next step, HUB provides the tools, mentorship, and opportunities to help you thrive. When you grow, we grow!

What we offer you

We invest in your growth. HUB offers structured training, licensing support , and ongoing development opportunities designed to accelerate your career. Benefits and programs vary based on employment status, role, location, and applicable eligibility requirements.

• Competitive pay with comprehensive health benefits, retirement savings matching, and company-paid life and disability plans
• Generous paid time off, paid parental leave and a wellbeing program designed to support real work/life balance
• A collaborative, high-performing culture with meaningful engagement, community impact through HUB Gives and genuine room to grow your career
• The HUB difference

HUB International is one of North America’s largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada — through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.

Reasonable Accommodations: HUB International Limited is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you need a reasonable accommodation to access our career site, complete an application, or participate in any part of the hiring process, please contact the Recruiting Team at HUBRecruiting@HUBInternational.com. This contact information is for accommodation requests only and should not be used to inquire about the status of an application.

E-Verify: HUB International Limited participates in E-Verify. Please refer to Our Recruiting Process | Applicant Notices: E-Verify Program for additional information.