Outpatient Coordinator

Responsibilities Canyon Creek Behavioral Health is a 102-bed, acute care psychiatric hospital located in the beautiful Central Texas town of Temple, Texas. Canyon Creek features individual units for adolescents, adults, and seniors, and offers inpatient acute care and intensive outpatient programs. We are enthusiastic about providing compassionate health care from our team here at Canyon Creek Behavioral Health. For more information about Canyon Creek Behavioral Health, please visit our website at https://canyoncreekbh.com/.

Position Summary The Outpatient Coordinator is responsible for maintaining all program admits, step downs and discharges in MedSeries4 system, submitting charge sheets and census data to Business Office, participating in transportation coordination, serving as family and staff liaison, performing clerical duties for Physicians and Program Therapists, and performing MHT duties.

The Coordinator is responsible for verifying benefits and eligibility on admission inquiries when needed, preparing admission folders, collecting co-pays/deductibles from patients, assisting with establishing effective and timely payment plans, coordinating with utilization review and discharge planning efforts to limit risk of non-payment and providing ongoing patient benefit information.

Job Duties/Responsibilities: Ensure all pre-admission and admission calls and paperwork are addressed and completed in an accurate and timely manner Provide financial counseling to patient and/or guardian or assigned responsible party Answer and disseminate all incoming calls on the switchboard in a professional and courteous manner within three rings Complete timely and effective payment arrangements prior to or upon discharge whenever possible.

Benefit & Rewards Highlights Challenging and rewarding work environment Competitive Compensation & Generous Paid Time Off Excellent Medical, Dental, Vision and Prescription Drug Plans 401(K) with company match and discounted stock plan SoFi Student Loan Refinancing Program Tuition savings to continue your nursing education with Chamberlain University Career development opportunities within UHS and its 300+ Subsidiaries!

Pet Insurance More information is available on our Benefits Guest Website: uhsguest.com About Universal Health Services Headquartered in King of Prussia, PA, Universal Health Services, Inc. (NYSE: UHS) is one of the nation’s largest and most respected providers of hospital and healthcare services. Since our founding in 1979, UHS has grown steadily into a premier Fortune 500® corporation perennially recognized by multiple esteemed national rating entities.

Through its subsidiaries, UHS operates inpatient acute care facilities, inpatient behavioral health facilities, outpatient and other facilities, nationwide virtual behavioral health services, an insurance offering, a physician network and various related services with physical locations in the U.S., Puerto Rico, Ireland and United Kingdom. www.uhs.com. From Fortune, ©2025, 2026 Fortune Media IP Limited. All rights reserved. Used under license.

Qualifications QUALIFICATIONS Education: High School Diploma or equivalent required; Preferred: Associates Degree or Bachelor's Degree from an accredited college or university. Experience:Two (2) years’ experience on a multi-line telephone switchboard, preferably in a heath care environment and any combination of education, training, or experience in a hospital environment.

Preferred: A minimum of one (1) year experience in admission processes and collections procedures, and a working knowledge of managed care; interpretation of insurance coverage plans, co-payments and deductible schedules and payment plans; and a working knowledge of computers and business software programs Licensure: None Additional Requirements: Successful completion Handle with Care Training, Service Excellence Training, and CPR certification required. Certifications must be obtained during new hire orientation.

EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected

veteran status or any other characteristic protected by federal, state or local laws. Avoid and Report Recruitment Scams We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information. At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries.

During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement.

We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.

Responsibilities

• Canyon Creek Behavioral Health is a 102-bed, acute care psychiatric hospital located in the beautiful Central Texas town of Temple, Texas. Canyon Creek features individual units for adolescents, adults, and seniors, and offers inpatient acute care and intensive outpatient programs. We are enthusiastic about providing compassionate health care from our team here at Canyon Creek Behavioral Health. For more information about Canyon Creek Behavioral Health, please visit our website at https://canyoncreekbh.com/. Position Summary The Outpatient Coordinator is responsible for maintaining all program admits, step downs and discharges in MedSeries4 system, submitting charge sheets and census data to Business Office, participating in transportation coordination, serving as family and staff liaison, performing clerical duties for Physicians and Program Therapists, and performing MHT duties. The Coordinator is responsible for verifying benefits and eligibility on admission inquiries when needed, preparing admission folders, collecting co-pays/deductibles from patients, assisting with establishing effective and timely payment plans, coordinating with utilization review and discharge planning efforts to limit risk of non-payment and providing ongoing patient benefit information. Job Duties/Responsibilities: Ensure all pre-admission and admission calls and paperwork are addressed and completed in an accurate and timely manner Provide financial counseling to patient and/or guardian or assigned responsible party Answer and disseminate all incoming calls on the switchboard in a professional and courteous manner within three rings Complete timely and effective payment arrangements prior to or upon discharge whenever possible. Benefit & Rewards Highlights Challenging and rewarding work environment Competitive Compensation & Generous Paid Time Off Excellent Medical, Dental, Vision and Prescription Drug Plans 401(K) with company match and discounted stock plan SoFi Student Loan Refinancing Program Tuition savings to continue your nursing education with Chamberlain University Career development opportunities within UHS and its 300+ Subsidiaries! Pet Insurance More information is available on our Benefits Guest Website: uhsguest.com About Universal Health Services Headquartered in King of Prussia, PA, Universal Health Services, Inc. (NYSE: UHS) is one of the nation’s largest and most respected providers of hospital and healthcare services. Since our founding in 1979, UHS has grown steadily into a premier Fortune 500® corporation perennially recognized by multiple esteemed national rating entities. Through its subsidiaries, UHS operates inpatient acute care facilities, inpatient behavioral health facilities, outpatient and other facilities, nationwide virtual behavioral health services, an insurance offering, a physician network and various related services with physical locations in the U.S., Puerto Rico, Ireland and United Kingdom. www.uhs.com. From Fortune, ©2025, 2026 Fortune Media IP Limited. All rights reserved. Used under license.

Qualifications

• QUALIFICATIONS Education: High School Diploma or equivalent required; Preferred: Associates Degree or Bachelor's Degree from an accredited college or university. Experience:Two (2) years’ experience on a multi-line telephone switchboard, preferably in a heath care environment and any combination of education, training, or experience in a hospital environment. Preferred: A minimum of one (1) year experience in admission processes and collections procedures, and a working knowledge of managed care; interpretation of insurance coverage plans, co-payments and deductible schedules and payment plans; and a working knowledge of computers and business software programs Licensure: None Additional Requirements: Successful completion Handle with Care Training, Service Excellence Training, and CPR certification required. Certifications must be obtained during new hire orientation. EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. Avoid and Report Recruitment Scams We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information. At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.