Student Services Coordinator

As a Student Services Coordinator at New Story Schools, you will play a key role in supporting students, families, and school teams by coordinating special education processes and ensuring compliance with state and district requirements. You'll help manage student records, IEP timelines, attendance, reevaluations, and communication across multiple schools while maintaining accurate documentation and strong relationships with families and district partners.

This is an in person role that supports four locations across the New Story programs:

New Story – Reading Campus:

1245 Perkiomen Ave, Reading, PA 19602

New Story – Reading Campus:

1300 New Holland Road, Reading, PA 19607

New Story – Kutztown Campus:

251 Long Ln, Kutztown, PA 19530

New Story – Wyomissing Campus:

345 N. Wyomissing Boulevard, Wyomissing, PA 19610

What You’ll Need

• Bachelor's degree in Education preferred, but not required
• Exceptional organizational and time management skills
• Ability to manage multiple priorities and meet strict deadlines independently
• Strong attention to detail and accuracy when maintaining confidential student records
• Excellent written and verbal communication skills
• Experience collaborating with multidisciplinary teams
• Strong technology skills and ability to quickly learn new systems
• Ability to maintain confidentiality and exercise sound judgment
• Dependable, self-motivated, and comfortable working independently across multiple school locations

What You’ll Do

• Coordinate IEPs, reevaluations, attendance, truancy, and student records
• Maintain accurate special education documentation and ensure compliance with timelines
• Communicate with families, school staff, clinicians, and district representatives
• Support multiple schools by managing competing priorities and deadlines
• Coordinate with multidisciplinary teams to ensure students receive appropriate services
• Maintain confidential student information and ensure data accuracy
• Why You’ll Love Working Here
• Enjoy both paid time off and extra paid school breaks (for select roles), plus paid holidays
• Wellness perks including gym discounts, mindfulness apps, and prescription savings
• Tuition reimbursement, career development programs, and leadership training
• 401(k) retirement savings with a 4% company match and immediate vesting
• Health, dental, and vision insurance
• Free Employee Assistance Program with confidential counseling, life coaching, and mental health resources
• Life insurance, disability coverage, and Health Savings Account (HSA) contributions at no cost to you
• At New Story Schools, we serve students ages 5–21 with autism and emotional, behavioral, and developmental challenges. Guided by individualized learning, therapeutic integration, and collaboration, we empower students to grow and prepare for meaningful adult lives. Join our team and help students write their new story.
• New Story Schools is an equal opportunity employer, committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy status, national origin, age, disability, genetic information, or status as a protected veteran, or any other characteristic protected by law. If you require reasonable accommodations during the application or interview process, please contact us at talent@newstory.com.