IT Disaster Recovery Continuity Analyst

POSITION SUMMARY: The IT Disaster Recovery Continuity Analyst supports the organization's technology resilience program by ensuring critical applications, infrastructure, and operational systems can be recovered to meet business recovery objectives. The incumbent partners with business and technical stakeholders to document recovery requirements, assess risks, develop recovery procedures, coordinate testing, and validate recovery capabilities against established RTO and RPO targets.

The IT Disaster Recovery Continuity Analyst acts as a bridge between business and IT teams, translating continuity requirements into actionable plans, testing strategies, and measurable outcomes. The incumbent also supports disaster recovery governance, application criticality assessments, dependency mapping, audit readiness, reporting, and process standardization to strengthen enterprise-wide operational continuity.

PRINCIPAL RESPONSIBILITIES:

Facilitate working sessions with application owners, business stakeholders, and infrastructure SMEs to identify, validate, and document end-to-end recovery processes.

Develop and maintain DR runbooks, checklists, dependencies, sequencing, validation steps, and ownership details for assigned Republic Services applications and technology services.

Analyze current-state recovery capabilities, risks, and gaps by application, and document recommendations to meet target-state objectives.

Gather functional and non-functional requirements for DR process, tooling, and reporting improvements, including feasibility, dependency, and risk analysis for proposed initiatives.

Plan and coordinate DR tabletop exercises, technical recovery tests, simulations, and failover/failback activities with application and infrastructure teams.

Develop test objectives, scenarios, schedules, participant materials, and validation criteria appropriate to the application tier and recovery strategy.

Document test results, lessons learned, gaps, and follow-up actions; track remediation through closure.

Validate that runbooks and checklists are usable, current, and aligned with approved RTO and RPO requirements, including pre- and post-implementation reviews for DR-impacting changes.

Support DR governance processes, standards, controls, review cycles, approval workflows, and audit activities, including runbook audits, evidence collection, and issue tracking with accountable owners.

Partner with the Program Manager and DR leadership to manage a backlog of DR optimization, automation, and resiliency initiatives by application.

Identify and recommend process, tooling, and standardization improvements that reduce manual effort, improve documentation quality, and strengthen recoverability.

Build and maintain effective relationships with vendors, manage service providers, and implementation partners supporting recovery capabilities.

Identify, design, and help implement automation, agentic workflows, and AI-enabled capabilities that reduce manual effort, increase throughput, improve consistency, and allow the DR program to scale effectively with existing resources.

Evaluate opportunities to streamline recurring DR activities such as runbook updates, evidence collection, reporting, dependency analysis, action tracking, and stakeholder follow-up through automation and intelligent workflow orchestration.

Partner with technology, data, cybersecurity, and governance teams to ensure automation and AI use cases are practical, controlled, measurable, and aligned with enterprise risk, compliance, and resiliency.

Prepare status reports, ServiceNow or ITSM updates, and executive-level summaries covering progress, milestones, testing outcomes, risks, decisions, remediation status, and evidence readiness.

Coordinate schedules, meetings, action items, dependencies, and knowledge transfer across business, application, infrastructure, security, and vendor teams.

Communicate complex technical and recovery information clearly to technical, non-technical, and management audiences, and guide application and system owners in meeting DR documentation, testing, and lifecycle responsibilities.

Perform other job-related duties as assigned or apparent.

QUALIFICATIONS:

• Working knowledge of the IT Disaster Recovery and Business Continuity program lifecycle, including risk assessment, impact analysis, recovery planning, exercising, audit support, and continuous improvement.
• Experience eliciting, analyzing, documenting, and communicating business and technical requirements, including recovery dependencies, sequencing, data protection, and validation.
• Understanding recovery technologies such as high availability, backup and recovery, storage replication, Zerto, SQL Always On, and cloud services (SaaS/IaaS).
• Experience with data analysis and reporting tools; SQL knowledge beneficial.
• Strong analytical, organization, facilitation, documentation, and project coordination skills with attention to detail.
• Excellent written and verbal communication skills across technical, non-technical, vendor, and management audiences.
• Ability to manage multiple priorities and deadlines in a fast-paced IT environment.
• Experience with IT service management, GRC, or resiliency platforms used to manage workflows, evidence, dashboards, and remediation is preferred.
• Familiarity with recognized continuity, resilience, and risk-management standards is preferred.
• MINIMUM REQUIREMENTS: 2-4 years in disaster recovery, business continuity, IT risk, or business/technical analysis, including hands-on DR documentation, planning, testing, or exercise support.
• Experience working with IT infrastructure operations, application support, engineering, or production technology teams.
• Demonstrated experience coordinating work across application owners, infrastructure subject matter experts, business stakeholders, and third-party providers.

This is a hybrid role requiring onsite presence in our Phoenix, AZ office --> 5353 E City North Dr. This candidate will be required to work onsite 4-days per week, with the option to work 1-day per week remote.

Please note, this position is not sponsorship eligible.

Rewarding Compensation and Benefits

Eligible employees can elect to participate in:

• Comprehensive medical benefits coverage, dental plans and vision coverage.
• Health care and dependent care spending accounts.
• Short- and long-term disability.
• Life insurance and accidental death & dismemberment insurance.
• Employee and Family Assistance Program (EAP).
• Employee discount programs.
• Retirement plan with a generous company match.
• Employee Stock Purchase Plan (ESPP).
• Paid Time Off (PTO)
• Benefits: https://jobs.republicservices.com/us/en/about-us/benefits

The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified.  Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.

For any concerns relating to Republic Services’ commitment to equal opportunity employment, you may contact the AWARE Line at 1-866-3-AWARE-4.

ABOUT THE COMPANY

Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world.

In 2025, Republic’s total company revenue was $16.6 billion, and adjusted EBITDA was $5.3 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills.

Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer.

Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 42,000 team members understand that it's not just what we do that matters, but how we do it.

Our company values guide our daily actions:

Safe : We protect the livelihoods of our colleagues and communities.

Committed to Serve : We go above and beyond to exceed our customers’ expectations.

Environmentally Responsible:  We take action to improve our environment.

Driven : We deliver results in the right way.

Human-Centered:  We respect the dignity and unique potential of every person.

We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 5.1 million people in 2024 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods.

STRATEGY

Republic Services’ strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers’ multiple waste streams through a North American footprint of vertically integrated assets.

We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation.

With our integrated approach, strengthening our position in one area advances other areas of our business. For example, as we grow volume in recycling and waste, we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions, we drive additional opportunities to provide these services to our existing recycling and waste customers.

Recycling and Waste

We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions. The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage. We aggregate materials at scale, unlocking new opportunities for advanced recycling. In addition, we are cross-selling new products and services to better meet our customers’ specific needs.

Environmental Solutions

Our comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We are expanding both our capabilities and our geographic footprint. We see strong growth opportunities for our offerings, including PFAS remediation, an increasing customer need.

Sustainability Innovation

Republic’s recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth.

The Republic Services Polymer Center is the nation’s first integrated plastics recycling facility. These innovative sites process rigid plastics from our recycling centers, producing recycled materials that promote true bottle-to-bottle circularity. We also formed Blue Polymers, a joint venture with Ravago, to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging.

We are building a network of Polymer Centers and Blue Polymer facilities across North America.

Our customers are increasingly looking for decarbonization solutions, and we are leveraging our network of landfills to meet that need. Republic is committed to harnessing landfill gas, a natural byproduct of decomposing waste, and converting it to energy. Republic has partnered with renewable gas developers to construct Renewable Natural Gas (RNG) plants at our landfills, expanding beyond the 77 projects we currently have to make progress towards our goal to beneficially reuse 50% more biogas by 2030 (2017 baseline year).

RECENT RECOGNITION

Barron’s 100 Most Sustainable Companies

CDP Discloser

• Dow Jones Best-In-Class Indices
• Ethisphere’s World’s Most Ethical Companies
• Fortune World’s Most Admired Companies
• Great Place to Work
• Sustainability Yearbook S&P Global