Front Office

General Overview

Treatment Coordinator | Washington Square Dental | White Bear Lake, MN

Great dentistry needs someone exceptional at the front of the practice, too.

At Washington Square Dental in White Bear Lake, we're looking for an experienced dental professional who understands that presenting treatment isn't about "selling dentistry." It's about listening, building trust, removing barriers, and helping patients feel confident about taking care of their health—all while being part of a vibrant community.

As our Treatment Coordinator, you'll play a pivotal role in the practice. You'll partner closely with our doctor and clinical team, guide patients through treatment and financial conversations, navigate insurance, and help create the kind of exceptional experience that makes patients want to come back—and recommend us to others.

We're looking specifically for someone with 5+ years of dental front office experience who is ready to bring their knowledge, confidence, and initiative to a team that will value it.

And the schedule is hard to beat: Monday–Thursday, with every Friday off. No nights. No weekends. Enjoy your weekends exploring White Bear Lake's beautiful parks, lakes, and vibrant downtown!

What We Offer:

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Responsibilities

• As our Treatment Coordinator, you'll make a meaningful difference by: Welcome and greet our patients with warmth and professionalism as the welcoming face of our practice.
• Develop productive schedules.
• Manage patient documents and records.
• Create memorable patient experiences that build lasting relationships and loyalty to our practice.
• Additional responsibilities as outlines by office.

Qualifications

• Required Qualifications: 5+ years of dental front office experience required
• Strong experience with treatment presentation, dental insurance, scheduling, and patient financial conversations
• A proven ability to build trust with patients and help them move forward with treatment
• Drive and passion for contributing to practice growth and patient satisfaction
• Strong communication, organization, and problem-solving skills
• Comfort with technology and learning new systems
• High school diploma or GED

Preferred Qualifications:

• Knowledge of Dental operations
• Technical expertise in dental insurance benefits
• Experience with Dentacon Dental Software
• Apply today and learn how you would be a great fit for our amazing dental team!
• Our commitment to inclusion is woven into the core of who we are. We believe that we are strongest when we embrace the voices of our team members, patients, partners, and the communities we serve.

We are committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, status as a covered veteran, or any other class protected by federal, state, and local laws.

Responsibilities

• As our Treatment Coordinator, you'll make a meaningful difference by: Welcome and greet our patients with warmth and professionalism as the welcoming face of our practice.
• Develop productive schedules.
• Manage patient documents and records.
• Create memorable patient experiences that build lasting relationships and loyalty to our practice.
• Additional responsibilities as outlines by office.

Qualifications

• Required Qualifications: 5+ years of dental front office experience required
• Strong experience with treatment presentation, dental insurance, scheduling, and patient financial conversations
• A proven ability to build trust with patients and help them move forward with treatment
• Drive and passion for contributing to practice growth and patient satisfaction
• Strong communication, organization, and problem-solving skills
• Comfort with technology and learning new systems
• High school diploma or GED

Preferred Qualifications:

• Knowledge of Dental operations
• Technical expertise in dental insurance benefits
• Experience with Dentacon Dental Software
• Apply today and learn how you would be a great fit for our amazing dental team!
• Our commitment to inclusion is woven into the core of who we are. We believe that we are strongest when we embrace the voices of our team members, patients, partners, and the communities we serve.

We are committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, status as a covered veteran, or any other class protected by federal, state, and local laws.