Employer Job Description
From Griffis Residential's posting. “We” and “our” refer to the employer.
About Us:
At Griffis Residential, we believe in creating exceptional living experiences for our residents. With a portfolio of luxury apartment homes across the country, we take pride in our commitment to providing unmatched comfort and convenience. Our team thrives on fostering a sense of community and delivering exceptional customer service.
Are you a master of fixing things, a leader with a knack for organization, and a customer service superstar? Griffis Residential, a leading property management company, is seeking a highly skilled and enthusiastic individual to join us as a Service Manager. If you're ready to showcase your technical expertise, supervisory skills, and dedication to customer satisfaction, this is the perfect role for you
Job Responsibilities:
As a Service Manager, you will play a vital role in overseeing the day-to-day maintenance operations of the property. Your responsibilities will include:
- Supervising and leading the service team by example, ensuring efficient scheduling and task completion
- Managing the budget, capital projects, and vendor pricing to maintain financial performance
- Collaborating with the Community Manager in hiring, training, and evaluating the service team
- Setting goals, providing regular feedback, and offering support to the service team
- Performing technical and mechanical work to maintain community buildings, grounds, amenities, and common areas according to Griffis Residential standards
- Completing repairs, service requests, and make-readies in a timely manner
- Coordinating and overseeing contracted repairs when necessary
- Ensuring compliance with safety regulations, codes, and guidelines
- Conducting regular community inspections, identifying necessary repairs and improvements
- Participating in the resident loyalty program and upholding Griffis Residential customer service standards
Qualifications:
- High school degree or equivalent
- 2-5 years of experience in multi-family housing, hospitality, or a similar industry, with 1-3 years of supervisory experience
- Certified Pool Operator (CPO) license and EPA Certification (or ability to obtain within 6 months of employment)
- Strong leadership and communication skills
- Advanced knowledge of HVAC, plumbing, electrical, appliances, pool maintenance, painting, drywall, and carpentry
- Proficiency in budgeting, bid processes, and vendor pricing
- Intermediate computer skills and familiarity with property management software
- Excellent customer service and problem-solving abilities
- Bilingual in Spanish is a plus
Perks/Benefits:
- At GR we recognize that exceptional people need exceptional rewards. Beyond our competitive total compensation packages, your schedule at GR will provide you with a quality of life that is difficult to achieve within hospitality or hotel roles. Additionally, our benefits package reflects our respect for workplace contributions, professional goals and personal priorities.
- Griffis Residential offers the following benefits to full time Associates: Rental Discount of 50%
- Onsite Associate Bonus Program. Including a quarterly bonus of up to $2,000 per year based on online reputation, retention bonus program, and occupancy bonus program with bonuses starting at $175 per lease.
- 11 paid holidays per year including floating holidays
- Up to 16 hours of volunteer time off
- Minimum of 120 hours (3 weeks) of paid time off (PTO) accrual starting immediately for new hires
- Griffis Residential 401K Retirement Savings Plan with company match up to 4%
- Medical insurance program options
- Dental insurance
- Vision insurance
- Flexible Spending Accounts and Health Savings Accounts
- Company paid Basic Life/AD&D insurance for Associate (1x your annual base earnings up to a maximum of $350,000)
- Voluntary Life/AD&D insurance for Associate, spouse, and children
- Company paid short and long term disability program
- Group accident insurance, critical illness insurance, hospital care plan
- Employee Assistance Program (EAP)
- Paid New Parent Leave (up to 6 weeks of 100% wage replacement for primary caregivers and 2 weeks 100% wage replacement for secondary caregiver)
- Generous tuition reimbursement up to $5,250 per year
- Associate Referral Award Program of $1,000
- PTO Donation Program
- PTO Exchange for Student Loan Repayment Program
- Wellness Program including reimbursement for fitness and mindfulness memberships/subscriptions
- Associate discount program for travel, hotels, cell phones, pet insurance, and everyday items
- Associate Recognition Programs
- Join us in creating exceptional living experiences for our residents today!
- #hp
Compensation
Salary Range
$35 — $38.50 USD
This position will remain open for a minimum of 3 days and may close at any time thereafter without notice.
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Employer posted:
Listing check
- Employer posted
- · 1 day ago
- Status
- Listed as a current opening
- Apply goes to
- griffisresidential.com, the employer's own site
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