Phlebotomy Service Rep I

Job Description:

I. Position Summary:

Under the direction of the Marcus Principal Investigators and Project Directors, perform daily phlebotomy activities of the laboratory accurately and on time.  Maintain a safe and professional environment.  Performs with confidence, clinical specimen collection and processing duties following established practices and procedures. Maintains required records and documentation.  Demonstrates organizational commitment and promotes a positive image to participants, health care providers, and the public in general.

II. Core Competencies:

Must be flexible and available based on staffing requirements.

Excellent phlebotomy skills to include geriatric.

Demonstrates good organization, communication, and interpersonal skills, is able to manage concerns of participants in a professional manner.

Capable of handling multiple priorities in a high-volume setting

Ability to perform data-entry.

III. Position Responsibilities:

1. Fundamental expectations

Greet participants appropriately. Treat all participants in a courteous manner.

Ensures all field specimens are collected accurately and on time.

Collects specimens according to established procedures.

Label, centrifuge, split, and freeze specimens as required by testing procedures.

2.  Maintains required records and paperwork.

Reads, understands and complies with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, etc).

Maintains all appropriate phlebotomy and sample logs.

3.     Demonstrates organizational commitment.

Adheres to departmental and company code of grooming and dress code and lab coat policies, appearing neat and clean at all times.

Reports on time to work, following attendance guidelines.

Communicates appropriately with participants, coworkers and the health care providers.

Communicates all unresolved problems immediately to the appropriate Manager, Supervisor, for resolution.  Remains polite and courteous at all times.

4.     Miscellaneous duties and responsibilities.

Keeps work area neat and clean.  Disposes of biohazard containers when scheduled.

Help with inventories and other tasks as assigned.

IV. Qualifications:

High school diploma or equivalent.

Medical terminology helpful.

Phlebotomy certification preferred.

1 year Phlebotomy experience- geriatric capillary and venipuncture.

Keyboard/data entry application, if applicable.

Customer service in a service environment.

Ability to work on Monday and Friday mornings is preferred.

Remote Type:

On-site