UNIT SECRETARY FLOAT(RESOURCE TEAM FULL TIME NIGHT SHIFT)

Overview

• As a member of the Resource Team, it is expected that the Health Unit Coordinator (HUC) will strive to achieve the highest standards of excellence everyday, demonstrating
• Exemplary Covenant Values
• Outstanding Clinical Skills
• Amazing Flexibility

The role of the Health Unit Coordinator includes a variety of receptionist, secretarial, and unit operational duties for an assigned patient care unit. A primary aspect of this role includes positive relations with patients, guests, physicians, co-workers and other departments. The Health Unit Coordinator demonstrates excellent customer service. He/She upholds the standards contained in the Vision, Mission and Values of Covenant, and commits to Extraordinary Care for Every Generation

Responsibilities

• Remains flexible in cooperation with 24-hour staffing patterns and scheduling needs for provision of care in all inpatient units
• Models Covenants Mission, Vision and Values of keeping our commitment to Extraordinary Care for Every Generation
• Establishes and maintains effective working relationships with all health care team members, patients, and families
• Has contact with patients, families, and multidisciplinary staff and is able to facilitate admissions, discharges, and daily care by the team according to guidelines as defined by Covenant HealthCare
• Attending unit conferences, required competencies, in-service programs, annual mandatory education, competencies and continuing education activities to meet the organizations expectations
• EMR Clinical Support: With key responsibilities for smooth, accurate, and timely patient flow, the HUC will accept calls and record patient information from patient placement regarding admissions and transfers
• Discharges are to be entered immediately into the EPIC system
• Supports patient care delivery by monitoring HUC worksheets
• Performs electronic chart checks every 1-2 hours
• Reviews orders for timely renewal
• Maintain daily ADT census flow
• Initiates, assembles, and maintains the patient chart, admission folders for patients, and thank you cards
• Monitors location of chart at all times
• Prepares charts at the point of patient discharge or expiration for pickup by Health Information Management
• Notifies RN when Physician is rounding
• Updates assignment sheets and validates staffing with schedules, assignment sheets and shift administrator or staffing coordinator
• Assists in calling in and/or calling off staff as requested
• Answers patient call lights in a timely fashion and informs appropriate caregiver of the need
• ECC: Maintains on-call physician log, Facility Charge Calculator, review trauma and code 180 notes for completion
• Unit Appearance & Stocking: Assists with overall unit appearance including cleaning desk area, microwaves and refrigerators
• Monitors and assists with: maintenance of dirty utility room; checking; assists stocking isolation carts
• Maintains appropriate levels of office supplies and patient education materials, orders & stocks as needed
• Tracks & Monitors: Daily regulatory checks including refrigerator temperature checks, daily weights, restraint required documentation
• Monitor &/or enter charges for: sitters, blood administration, isolation, and others as assigned
• Promotes a constructive and positive atmosphere within the work area by demonstrating the ability to cooperate with and assist fellow health team members as well as patients and their families
• Daily references Health Unit Coordinator Role Responsibility Checklist to ensure duties are completed each shift
• Other duties as assigned

Qualifications

• EDUCATION/EXPERIENCE
• High School diploma required.
• Completion of Medical Terminology course preferred.
• Graduate of a Medical Office Professional course or completion of Medical Assistant Program preferred.
• Health Unit Coordinator Course or commensurate experience preferred.
• Attending unit conferences, required competencies, in-service programs, annual mandatory education, competencies and continuing education activities to meet the organization's expectations.
• One year of experience in a healthcare setting preferred.
• KNOWLEDGE/SKILLS/ABILITIES
• Basic computer skills.
• Knowledge of standard office equipment.
• Excellent oral and written communication skills.
• Demonstrated organizational skills.
• Ability to type 25 words per minute.
• Sound judgment in handling confidential or sensitive issues and material.
• Excellent time management, to achieve maximum productivity.
• Attentive to detail.
• WORKING CONDITIONS/PHYSICAL DEMANDS
• Ability to maintain punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.
• Constant standing and walking Frequent pushing, pulling, twisting, reaching, handling, feeling
• Frequent talking, hearing, near vision, midrange vision, far vision
• Frequent depth perception, visual accommodation, color vision and field of vision
• Occasional lifting up to 25 lbs.
• Occasional sitting, lifting, carrying, climbing, balancing, stooping
• Occasional kneeling, crouching and squatting
• Why Work at Covenant HealthCare
• At Covenant HealthCare, we are united by a shared mission of providing Extraordinary Care for Every Generation. We foster a culture built on teamwork, excellence, accountability, respect, customer service, and enthusiasm, where every employee plays an important role in delivering patient-centered care and making a difference in our community.
• Our benefits include: Comprehensive medical, dental, and vision coverage
• Retirement plans with employer match
• Paid time off to support work-life balance
• Employee wellness programs and mental health support
• Tuition reimbursement, university discounts, and professional development opportunities
• How to Apply
• Submit your resume and any required documents with your application. A resume is required.
• Applicants will receive confirmation that their application has been received. Candidate updates will be provided via email, text message, or phone call.

Responsibilities

• Remains flexible in cooperation with 24-hour staffing patterns and scheduling needs for provision of care in all inpatient units
• Models Covenants Mission, Vision and Values of keeping our commitment to Extraordinary Care for Every Generation
• Establishes and maintains effective working relationships with all health care team members, patients, and families
• Has contact with patients, families, and multidisciplinary staff and is able to facilitate admissions, discharges, and daily care by the team according to guidelines as defined by Covenant HealthCare
• Attending unit conferences, required competencies, in-service programs, annual mandatory education, competencies and continuing education activities to meet the organizations expectations
• EMR Clinical Support: With key responsibilities for smooth, accurate, and timely patient flow, the HUC will accept calls and record patient information from patient placement regarding admissions and transfers
• Discharges are to be entered immediately into the EPIC system
• Supports patient care delivery by monitoring HUC worksheets
• Performs electronic chart checks every 1-2 hours
• Reviews orders for timely renewal
• Maintain daily ADT census flow
• Initiates, assembles, and maintains the patient chart, admission folders for patients, and thank you cards
• Monitors location of chart at all times
• Prepares charts at the point of patient discharge or expiration for pickup by Health Information Management
• Notifies RN when Physician is rounding
• Updates assignment sheets and validates staffing with schedules, assignment sheets and shift administrator or staffing coordinator
• Assists in calling in and/or calling off staff as requested
• Answers patient call lights in a timely fashion and informs appropriate caregiver of the need
• ECC: Maintains on-call physician log, Facility Charge Calculator, review trauma and code 180 notes for completion
• Unit Appearance & Stocking: Assists with overall unit appearance including cleaning desk area, microwaves and refrigerators
• Monitors and assists with: maintenance of dirty utility room; checking; assists stocking isolation carts
• Maintains appropriate levels of office supplies and patient education materials, orders & stocks as needed
• Tracks & Monitors: Daily regulatory checks including refrigerator temperature checks, daily weights, restraint required documentation
• Monitor &/or enter charges for: sitters, blood administration, isolation, and others as assigned
• Promotes a constructive and positive atmosphere within the work area by demonstrating the ability to cooperate with and assist fellow health team members as well as patients and their families
• Daily references Health Unit Coordinator Role Responsibility Checklist to ensure duties are completed each shift
• Other duties as assigned

Qualifications

• EDUCATION/EXPERIENCE
• High School diploma required.
• Completion of Medical Terminology course preferred.
• Graduate of a Medical Office Professional course or completion of Medical Assistant Program preferred.
• Health Unit Coordinator Course or commensurate experience preferred.
• Attending unit conferences, required competencies, in-service programs, annual mandatory education, competencies and continuing education activities to meet the organization's expectations.
• One year of experience in a healthcare setting preferred.
• KNOWLEDGE/SKILLS/ABILITIES
• Basic computer skills.
• Knowledge of standard office equipment.
• Excellent oral and written communication skills.
• Demonstrated organizational skills.
• Ability to type 25 words per minute.
• Sound judgment in handling confidential or sensitive issues and material.
• Excellent time management, to achieve maximum productivity.
• Attentive to detail.
• WORKING CONDITIONS/PHYSICAL DEMANDS
• Ability to maintain punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.
• Constant standing and walking Frequent pushing, pulling, twisting, reaching, handling, feeling
• Frequent talking, hearing, near vision, midrange vision, far vision
• Frequent depth perception, visual accommodation, color vision and field of vision
• Occasional lifting up to 25 lbs.
• Occasional sitting, lifting, carrying, climbing, balancing, stooping
• Occasional kneeling, crouching and squatting
• Why Work at Covenant HealthCare
• At Covenant HealthCare, we are united by a shared mission of providing Extraordinary Care for Every Generation. We foster a culture built on teamwork, excellence, accountability, respect, customer service, and enthusiasm, where every employee plays an important role in delivering patient-centered care and making a difference in our community.
• Our benefits include: Comprehensive medical, dental, and vision coverage
• Retirement plans with employer match
• Paid time off to support work-life balance
• Employee wellness programs and mental health support
• Tuition reimbursement, university discounts, and professional development opportunities
• How to Apply
• Submit your resume and any required documents with your application. A resume is required.
• Applicants will receive confirmation that their application has been received. Candidate updates will be provided via email, text message, or phone call.