- Pay
- $59,812 — $94,440 USD per year
- Employment
- full time
Employer Job Description
From Astreya's posting. “We” and “our” refer to the employer.
Essential Duties and Responsibilities: Minimum of 2 years' experience in a command center, service center, or similar 24x7 operations center environment.
Critical Power: Experience responding to failures in Uninterruptible Power Supplies (UPS), emergency generators, and Power Distribution Units (PDUs).
Cooling & HVAC: Proven track record handling cooling loops, chillers, and Computer Room Air Conditioning (CRAC) units during thermal emergencies.
Monitoring Tools: Hands-on experience triaging real-time alerts from Building Management Systems (BMS) and Data Center Infrastructure Management (DCIM) tools.
Standard Operating Procedures: Following and executing Emergency Operating Procedures (EOPs) and Method of Procedure (MOP) documents.
Vendor Management: Experience coordinating with external delivery vendors, under tight SLAs.
Education and/or Work Experience Requirements: Experience in managing Data center enterprise incidents.(facility, noc, soc)
Associate’s degree in IT, or equivalent experience. 2-5 years in IT Ops.
Bachelor’s degree in Information Systems, or Computer Science. 2-5 years SOC/IR experience..
Knowledge, Skills & Abilities: Hands-on experience with Incident io, Grafana, Ring, JIRA, Teleport, Confluence.
Strong analytical, troubleshooting, and decision-making skills under pressure.
Excellent written and verbal communication, including technical documentation.
Compensation
Salary Range
$59,812.00 - $94,440.00 USD (Salary) Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.
Astreya offers comprehensive b enefits to all Regular, Full-Time Employees, including:
- Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only
- Dental provided through UHC
- Nationwide Vision provided by UHC
- Flexible Spending Account for Health & Dependent Care
- Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
- Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
- Corporate Wellness Program provided by Goomi Group
- Employee Assistance Program
- Wellness Days
- 401k Plan
- Basic and Supplemental Life Insurance
- Short Term & Long Term Disability
- Critical Illness, Critical Hospital, and Voluntary Accident Insurance
- Tuition Reimbursement (available 6 months after start date, capped)
- Paid Time Off (accrued and prorated, maximum of 120 hours annually)
- Paid Holidays
- Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law
About this listing
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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