Senior Project Manager (Staff)

Reporting to the Director of Project Management, the Senior Project Manager leads two to three multidisciplinary projects at a time across all phases, in partnership with the Creative Director on each project. They run day-to-day delivery with our designers, technologists, and content developers, represent the studio to clients, vendors, and partners, and keep plans and budgets rigorous, escalating risk early within the studio's project standards.

(Please include cover letter with application)

Primary Functions

● Project Delivery — Owns day-to-day client communication, scope, plan, and budget for each project from concept through installation and warranty.

● Governance & Process — Applies the studio's lifecycle framework, templates, and tools on every project.

● Portfolio Reporting — Gives the Director timely status, budget, and risk data, and escalates early.

● Resourcing & Financial Input — Forecasts team needs and supplies project data for change orders, invoicing, and utilization.

● Team Contribution — Leads the project team and mentors junior members as assigned.

Responsibilities

• Project Delivery
• ● Lead the project team day-to-day, in partnership with the Creative Director, and know when to drive and when to shadow the creative process
• ● Manage multidisciplinary workflow by defining and tracking team tasks and deliverables, with clear roles and responsibilities in every phase
• ● Run project setup and close-out using the studio's templates, and contribute to post-project reviews
• ● Coordinate with Production on software, media, and AV needs as projects require
• Scope, Planning, and Budget
• ● Draft Scopes of Work, with Production input on software and media scoping, and manage them through execution
• ● Build project timelines and work plans that capture cross-functional internal and external dependencies
• ● Build and maintain project budgets, track actuals and burn, and adjust plans and budgets as direction, scope, or team changes, delivering on or under budget
• ● Identify scope changes early, draft change orders
• Client Relationships
• ● Own day-to-day communication with clients and partners of all levels, building long-standing relationships and keeping them informed of status, scope, and milestones
• Vendors and Subcontractors
• ● Scope, onboard, and oversee vendors and subcontractors, preparing vendor scopes and contract terms
• Governance, Reporting, and Escalation
• ● Apply the studio's lifecycle framework, templates, and tools consistently, adapting them to each project
• ● Produce clear, comprehensible status reports on schedule, budget, and risk for each project
• Resourcing and Financial Input
• ● Submit weekly resource needs and forecasts for each project
• ● Provide project data for invoicing and receivables, keep actuals current so utilization, capacity, and budget reporting stay accurate, and respond promptly to finance questions

Requirements

• ● Strong grasp of design processes, client partnerships, and project administration
• ● Proven leader of project teams, building trust through clear, efficient communication
• ● Composed and at ease with all clients
• ● Skilled at scheduling, prioritizing, and escalating under tight deadlines
• ● Experienced in scoping and budgeting projects, delivering on or under budget
• ● Excellent writing, documentation, and presentation skills
• Experience
• ● Minimum of 6 years of project management experience, leading multiple projects at once from concept through production, installation, and warranty
• Additional Requirements
• Ability to travel within the US and globally
• Must be able to work on-site in our NYC Studio
• Must be eligible to work in the United States
• Primary residence in NY, NJ, CT, DC, VA, or MD