Sr. Manager- Store Systems

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 35,000 crew members who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every crew member believes in.

It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!

Must be located in or around Philadelphia, Pennsylvania.

Job Responsibilities:

Enterprise Store Systems Leadership

Own the strategy, roadmap, and execution for all store systems supporting front-end and store operations.

Serve as the primary systems subject-matter expert for Store Operations leadership.

Identify opportunities to simplify workflows and reduce manual effort through system enhancements and integrations.

Ensure store systems scale effectively with business growth and evolving operating models.

Complex Program & Project Ownership

Lead large, cross-functional initiatives with high operational and financial impact.

Translate operational needs into clear, actionable system requirements for IT partners.

Own system initiatives end-to-end: discovery, requirements, UAT, deployment, stabilization, and sustainment.

Manage dependencies, risks, and tradeoffs across concurrent enterprise initiatives.

IT Partnership & Governance

Act as the primary liaison between Store Process & Systems and internal IT teams.

Provide clear prioritization and business context to guide IT delivery and backlog decisions.

Lead UAT strategy, test execution, defect triage, and release sign-off.

Ensure strong governance, documentation, and change management for all system releases.

Implementation, Adoption & Sustainment

Lead product implementation and rollout strategy for store systems.

Partner with Process Enablement to ensure systems are field-ready and supported with training and communications.

Monitor post-launch performance, adoption, and stability.

Own ongoing maintenance, enhancements, and issue resolution for store systems.

Business Impact & Continuous Improvement

Quantify system benefits including productivity gains, error reduction, compliance improvements, and cost savings.

Use data, feedback, and learnings to continuously improve system performance and usability.

Ensure systems support operational consistency, safety, quality, and customer experience.

Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered—check it out today! benefits.fivebelow.com/public/welcome

Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities . If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new

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